Summary
Overview
Work History
Education
Skills
Timeline
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Erika Chavez

Loma Linda,CA

Summary

Highly organized and detail oriented with an expertise in customer service and administrative support . Proven to take initiative for the benefit of business. Excel in time management and multitasking. Always willing to learn and take on new roles.

Overview

8
8
years of professional experience

Work History

Account Manager

MRD Staffing
08.2021 - 12.2023
    • Maintained client satisfaction by building strong relationships and addressing their needs promptly.
    • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
    • Collaborated with sales team to identify potential opportunities to expand client base.
    • Conducted regular account reviews to identify areas for improvement and ensure continued success.
    • Processed Payroll for volumes of 200+ employees
    • Processed timecards and payroll data for team of employees.
    • Assisted with recruitment and onboarding of new employees.

Sample Coordinator

Del Real Foods
06.2018 - 05.2020
  • Sent Food Samples to potential and existing customers for review and expansion of inventory.
  • Maintain open communication with 50+ Sales team members and vendors for smooth transactions.
  • Made deliveries of samples when last minute requests were made.
  • During peak seasons, processed multiple orders in a fast paced manner and at a time
  • Conducted regular audits of stored samples to maintain an organized and up-to-date inventory.
  • Assisted in resolving any issues related to damaged or misplaced samples, swiftly addressing concerns from clients or internal teams.

Demo Representative

Mireya Demos
10.2015 - 06.2018
  • Generated brand awareness and positive product impressions to increase sales.
  • Met and exceeded daily sales goals of $7,000 - $11,000.
  • Maintained a clean, organized, and visually appealing display area to attract customers'' attention.
  • Maintained professional appearance consistent with requirements of job.
  • Organized sampling events by working hand-in-hand with retail store managers and leaders.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Traveled all over the U.S promoting brand at different stores, events.

Front Desk Assistant

Century 21 Realty
02.2016 - 06.2017
  • Greeted visitors upon arrival, assisting with proper check-in process.
  • Offered assistance and answered questions or concerns.
  • Answered telephone calls promptly and directed to appropriate associate. O
  • Receive mail, packages and documents on behalf of associates promptly verifying receipt and arranging for transmittal.
  • Confirm appointments for realtor clients

Education

High School Diploma -

Citrus High School
Fontana, CA
2015

Skills

  • Verbal and Written Communication
  • Microsoft office Basics
  • Bilingual
  • Customer Service
  • Account Management
  • Team Training
  • Administrative Oversight
  • Payroll Processing

Timeline

Account Manager

MRD Staffing
08.2021 - 12.2023

Sample Coordinator

Del Real Foods
06.2018 - 05.2020

Front Desk Assistant

Century 21 Realty
02.2016 - 06.2017

Demo Representative

Mireya Demos
10.2015 - 06.2018

High School Diploma -

Citrus High School

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Erika Chavez