Erika Coil
Menifee,CA
Summary
Dynamic and mission‑driven leader with 16+ years of progressive experience in public safety, security operations, team leadership, and organizational training. Adept at making decisive, informed decisions in complex environments while maintaining a strong commitment to guest service and Tribal values. Seeking to leverage extensive operational, supervisory, and project management experience into the role of Captain, supporting the Tribe First initiative and leading teams in delivering best‑in‑class security and customer service.
Overview
24
24
years of professional experience
Work History
Public Safety Lieutenant
Yuhaaviatam of San Manuel Nation
Highland, CA
08.2022 - Current
- Manage daily operations to ensure consistent coverage and rapid response within 24/7 high-volume casino, resort, and tribal environment.
- Direct incident command for critical situations, ensuring coordinated multi-agency response and maintaining operational control.
- Optimize staffing models and resource allocation across shifts, improving coverage efficiency and response readiness in a complex, high-demand environment.
- Lead and oversee administrative and criminal investigations, ensuring adherence to Tribal, regulatory, and organizational standards while maintaining integrity and accountability.
- Drive operational strategy aligned with departmental and Tribal priorities, translating executive direction into actionable field operations.
- Lead development for supervisors and personnel to strengthen leadership bench and support succession planning across division.
- Provide real-time briefings on critical incidents and operational issues to support informed decision-making at command level.
- Analyze operational gaps and execute process improvements to optimize workflow communication.
- Facilitate community engagement initiatives, strengthening relationships between DPS, the tribe, and external partners.
- Built excellent rapport and working relationship with tribal community to build trust and improve upon communication.
Public Safety Lieutenant
San Manuel Band of Mission Indians
Highland
02.2020 - 07.2022
- Managed and implemented Department of Public Safety training curricula in accordance with approved policies and procedures while adhering to compliance directives, applicable state mandates, and federal regulations.
- Successfully continued high-volume onboarding training by being innovative and adjusting the delivery methods of training during a global pandemic and rapid enterprise expansion.
- Led a team that trained over 300 newly hired team members while simultaneously sustaining yearly certification training for veteran officers.
- Successfully collaborated with inter-organization departments to develop and execute organizational training such as Workplace Violence Prevention, Managing Troubled People, and Human Trafficking Prevention.
- Directly responsible for the sourcing of the vendor, development of the training, coordination of training schedule, and oversight on training budget.
Public Safety Sergeant
San Manuel Band of Mission Indians
Highland
06.2017 - 02.2020
- Supervised daily assignments, high-visibility deployments, and shift operations for teams of up to 35 personnel.
- Conducted performance documentation, shift briefings, and ongoing training to ensure operational readiness.
- Delivered high-level guest service by resolving concerns with professionalism and effective communication.
- Provided operational insight and recommendations to command staff, contributing to improved processes and decision-making.
Public Safety Officer-Canine Handler
San Manuel Band of Mission Indians
Highland
08.2012 - 06.2017
- Represented the Tribe and DPS publicly, maintaining strong relationships with local law enforcement and internal departments.
- Conducted investigations, interviews, and detailed incident/criminal reporting.
- Accepted into the San Bernardino K-9 Association, demonstrating advanced operational capability.
Platoon Sergeant, Staff Sergeant
315th Psychological Operations
Upland
08.2002 - 08.2014
- Led mission planning briefings and operational presentations in support of tactical and strategic objectives.
- Analyzed intelligence, assessed information reliability, and produced reports on effectiveness and impact indicators.
- Mentored and supervised a 30-Soldier detachment in a deployed combat environment.
- Held key leadership roles including Equal Opportunity Advisor, Sexual Assault Response Coordinator, and Unit Prevention Leader
Public Safety Officer
San Manuel Band of Mission Indians
Highland
01.2010 - 08.2012
- Served as Field Training Officer for Entertainment Detail, training new officers in safety protocols, crowd management, and less-lethal force options.
- Coordinated and trained the San Manuel Honor Guard for a decade, overseeing interviews, drill instruction, and event planning.
Deputy Sheriff
Orange County Sheriff’s Department
Santa Ana
01.2006 - 06.2007
- Monitored inmate housing units, documented incidents, and ensured compliance with facility rules and procedures.
- Prepared inmates for transportation to the hospital, the courts, or other jail facilities.
- Arranged daily schedules for inmates to include family visits, attorney visits, courses, and counseling appointments.
Skills
- Leadership & Team Development
- Risk Assessment & Incident Response
- Operational knowledge
- Interpersonal Communication
- Adaptability in Dynamic Environments
- Decision-making
Languages
Spanish
Native or Bilingual
Timeline
Public Safety Lieutenant
Yuhaaviatam of San Manuel Nation
08.2022 - Current
Public Safety Lieutenant
San Manuel Band of Mission Indians
02.2020 - 07.2022
Public Safety Sergeant
San Manuel Band of Mission Indians
06.2017 - 02.2020
Public Safety Officer-Canine Handler
San Manuel Band of Mission Indians
08.2012 - 06.2017
Public Safety Officer
San Manuel Band of Mission Indians
01.2010 - 08.2012
Deputy Sheriff
Orange County Sheriff’s Department
01.2006 - 06.2007
Platoon Sergeant, Staff Sergeant
315th Psychological Operations
08.2002 - 08.2014