Erika Coleman
Saint Paul,MN
Summary
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need. Proactive Personal Care Assistant eager to apply aptitude for building client rapport through compassionate care and communication. Dedicated to resolving client challenges by creating foundation of healthy habits to increase independence and comfort. Committed to progressing clients' journeys to optimal treatment outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Abbey Care Inc Home Health
Saint Paul, MN
04.2021 - Current
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
Patient Care Technician
Allina Health
Minneapolis, MN
11.2019 - Current
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Helped create a safe environment by following infection control policies.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Assisted with patient admissions, discharges and transfers.
- Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Handled incoming phone calls efficiently
- Work with doctors in putting in consults to have patients seen.
Floater PAC
Allina Health
Minneapolis, MN
04.2019 - 11.2019
- Collaborated with PCTs and nursing assistants from various floors to offer assistance in their tasks.
- Assisted Charge Nurses in providing relief for sitters during their breaks.
- Pick up medications from the pharmacy for patients who were leaving the hospital.
- Assumed responsibility for answering calls and performing consults in absence of PCT team.
- Assisted in transporting patients to their designated transportation services such as family pick-up or cab services.
- Conducted regular downtime on each floor to update computers.
- Performed regular checks on eye wash stations to ensure their proper operation.
- Ensured that all safety regulations were followed within designated areas of responsibility.
- Maintained positive working relationship with fellow staff and management.
Nursing Assistant
United Hospital
Saint Paul, MN
08.2016 - 03.2019
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Provided emotional support to family members during difficult times.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Provided assistance to medical staff during tests, treatments and emergency procedures.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Implemented fall prevention techniques as specified in plan of care.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
- Completed daily room cleaning and organizing to provide patients with clean environment.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
Dietary Aide
United Hospital
Saint Paul, MN
01.2016 - 08.2016
- Cleaned and sanitized kitchen equipment and surfaces.
- Prepared and served meals according to dietary guidelines.
- Set up trays for patients upon request.
- Delivered meals to residents and patients in their rooms when requested.
- Provided assistance with meal setup, serving, and clean up as needed.
- Maintained a safe working environment by following all safety protocols.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Checked temperatures of hot food before serving it to patients and residents.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Set up trays and food service carts to deliver food to residents.
- Treated patients and team members with dignity and respect.
- Worked closely with team members to update cleaning protocols and increase aide efficiency.
- Stocked food and other supplies for main kitchen and units.
- Maintained safe food handling practices to prevent germ spread.
- Refilled condiments, napkins and server workstations.
Education
GED -
Open Doors
Saint Paul, MN05-2013
Some College (No Degree) - Health Unit Coordinator
Century College
White Bear Lake, MNSkills
- Housekeeping
- Medication Management
- Care plan implementation
- Compassionate patient care
- Observational skills
- Household organization
- Direct Patient Care
- Medication Administration
- Toileting assistance
- CPR Certified
- Personal Hygiene Assistance
- Meal Preparation
- Client Transportation
- Emotional Support
- Compassionate Caregiving
- Behavior Management
- Stress Management
- Range of motion exercises
- Compassionate Care
Certification
- PCA certificate
- health unit coordinator certificate
References
References available upon request.
Timeline
Personal Care Assistant
Abbey Care Inc Home Health
04.2021 - Current
Patient Care Technician
Allina Health
11.2019 - Current
Floater PAC
Allina Health
04.2019 - 11.2019
Nursing Assistant
United Hospital
08.2016 - 03.2019
Dietary Aide
United Hospital
01.2016 - 08.2016
GED -
Open Doors
Some College (No Degree) - Health Unit Coordinator
Century College
- PCA certificate
- health unit coordinator certificate
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