Summary
Overview
Work History
Education
Skills
PROJECT
Languages
Timeline
Generic
ERIKA CORTES

ERIKA CORTES

Whippany,NJ

Summary

Enthusiastic operational work professional, identifying and resolving needs professionally. Take accountability to meet team's objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excellent costumer service.

Overview

22
22
years of professional experience

Work History

Retail Associate and Cash Office

Homegoods
10.2023 - Current
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Input financial data and produced reports using the software of the company. Prepared bank deposits and corporate cash shipments.
  • Investigated discrepancies of cash register and POS System totals to resolve errors.
  • Balanced safe, prepared tills, and prepared register bags for next sales date.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Business Owner

Pasteleria Niza
10.2001 - 11.2019
  • Recruited, trained and supervised bakery staff.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Trained and motivated employees to perform daily business functions.
  • Prepared bank deposits and handled business sales, and transaction reports.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Conducted target market and analyze competitor trends.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Put together realistic budgets based upon costs and fees for successfully operating business.

Audit Administrative Assistant

GRUPO VARSA, S.A. DE C.V.
06.2003 - 06.2004
  • Created thorough audit reports with results, recommendations and conclusions.
  • Drafted findings and recommendations into detailed reports.
  • Detected internal control deficiencies and suggested corrective measures.
  • Cost reduction by making recommendations and flagging client controls which need improvements.

General Administrative Assistant

AZUL DISENO Y ARQUITECTURA, S.A. DE C.V.
03.2002 - 02.2003
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Created and maintained databases to track and record customer data.
  • Scheduled office meetings and client appointments for staff teams.
  • Managed phone and email correspondence and handled incoming faxes.

Education

BBA -

UNIVERSIDAD AMERICANA DE MORELOS
Mexico
04.2003

Skills

  • Committed person
  • Empathic
  • Teamworks and collaboration
  • Entrepreneur
  • Effective and Professional Communication
  • Documentation skills
  • Management
  • Results Orientation
  • Negotiation and Conflict Resolution
  • Microsoft Office
  • Willingness to learn

PROJECT

Organizational Diagnosis Integrant 

Diagnosis made to a furniture manufacturing store in an export quality manner.        Duration of the project: 3 Months 2011.

Languages

Spanish
Native or Bilingual

Timeline

Retail Associate and Cash Office

Homegoods
10.2023 - Current

Audit Administrative Assistant

GRUPO VARSA, S.A. DE C.V.
06.2003 - 06.2004

General Administrative Assistant

AZUL DISENO Y ARQUITECTURA, S.A. DE C.V.
03.2002 - 02.2003

Business Owner

Pasteleria Niza
10.2001 - 11.2019

BBA -

UNIVERSIDAD AMERICANA DE MORELOS
ERIKA CORTES