ERIKA DAHL

Strategic financial business partner to the service and spares leadership team in North America, with involvement in Global Initiatives. Responsible for spearheading all financial activities and collaborating with management to elevate financial performance through the leadership of comprehensive process improvement endeavors. Directly engaged in large-scale and daily process enhancement initiatives, collaborating with cross-functional teams to enhance efficiency, productivity, reporting accuracy, and overall organizational value.

• Led Kaizen event aimed at identifying process breakdowns within parts distribution to Latin America, resulting in significant enhancements to process flow across customer service, warehouse operations, and finance departments. Achieved alignment with financial manual standards and revenue recognition protocols, directly ensuring audit compliance. Additionally, provided comprehensive training to facilitate accurate processing and fostered increased efficiencies throughout operations.
• Consistently analyzed results to identify cross-departmental process opportunities. Coordinated, communicated, and ensured follow-up on implemented process revisions, leading to enhanced reporting clarity for management and operational efficiencies.

• Directed a team overseeing global cash management, AP, AR, and expense reporting in Shared Services
• Managed financial reporting, month-end close, audits, and entries with a focus on process improvement: Spearheaded Kaizen for Procure to Pay, streamlining Basware system flow
• Led US bank accounts conversion and SAP automation, boosting efficiency
• Centralized Finance operations, optimizing workflows and collaboration
• Developed KPI Reporting post-process enhancement, facilitating monitoring
• Pioneered global Workday Expense Management implementation
• Enhanced GRIR and inventory processes for heightened efficiency.

General Manager overseeing facilities management, dedicated to continuously enhancing the employee work experience to drive sales success.

• Collaborated with employees to enhance productivity through the introduction of new products, facility redesign, large-scale events, and ongoing improvement initiatives
• Prioritized cost management to maximize value for owners.

Directed multiple department operations generating over $30 million in annual revenues, overseeing 20 managers and 300+ employees, with a strong focus on continuous improvement:

• Achieved a 20% increase in net profit margin through revenue enhancement and cost reduction strategies.
• Designed and implemented a sophisticated performance-based scheduling system, enhancing occupancy forecasting and providing actionable performance feedback for managers.
• Earned global brand recognition for innovative initiatives benefiting business operations, customer experience, and employee satisfaction.
• Maintained the lowest turnover percentages among managed departments through effective employee engagement strategies.
• Identified operational inefficiencies and executed targeted process improvement strategies to reduce costs and enhance efficiency.
• Actively contributed to strategic planning and served as a member of the Employee Engagement Committee.
• Directed the design, construction, and successful opening of new business units, ensuring operational excellence and alignment with organizational goals.

• Led cost accounting team to implement financial shared service strategy during Coca-Cola North America and Coca-Cola Enterprises merger:
• Consolidated $2 billion in product costing
• Managed standards maintenance, material setup, and BOM synchronization across all systems
• Outsourced processes to Coca-Cola Philippines, reducing labor costs and inefficiencies
• Developed advanced training materials to enhance efficiency and usability.

Graduate students who work with companies, public institutions, and non-profit organizations to meet climate commitments by identifying opportunities to reduce emissions in their operations and supply chains.

• Executed projects yielding over $500,000 in annual cost savings, emphasizing financial, budget, and inventory analysis.
• Conducted audits and devised an Energy Engagement Plan to drive process improvement.

Assistant Plant Controller specializing in manufacturing continuous improvement and cost accounting:

• Created labor matrices to enhance efficiency and productivity.
• Conducted analysis of P&L, standard rates, inventory, and labor.
• Prepared financial reports, journal entries, and maintained standard costs.
• Led inventory counts, adjustments, and analysis.
• Evaluated Bills of Material BOM.
• Oversaw capitalization of large asset projects exceeding $3 million.
• Managed and analyzed fixed asset inventory, and monitored purchase price variances and margins.