Erika Davila
Portland,OR
Summary
Focused managing director promoting several years of expertise successfully working for organizations in the field market. Highly knowledgeable in planning and implementing budgets, strategic initiatives and employee training programs. Known for exemplary team-building and project oversight skills. Gifted at working with all sorts of personalities.
Overview
6
6
years of professional experience
2004
2004
years of post-secondary education
Work History
Managing Director
Icesuppz
Portland, OR
09.2022 - Current
- Led strategic planning sessions to align company goals and initiatives.
- Oversaw daily operations to ensure efficient workflow across departments.
- Developed and implemented policies to enhance workplace productivity and culture.
- Collaborated with department heads to streamline communication and project execution.
- Mentored junior staff in leadership skills and operational best practices.
- Oversaw day-to-day operations of the company while coordinating with staff members.
- Developed action plans to ensure that all organizational objectives are met in a timely manner.
- Supervised daily operations to ensure smooth service delivery and team performance.
- Coordinated shift schedules for staff to maintain optimal coverage and efficiency.
- Trained new employees on company policies and customer service standards.
- Trained new employees on job duties and company policies.
Manager
HPR
Gladstone, Oregon
08.2019 - 08.2022
- Managed team activities to ensure efficient workflow and productivity.
- Coordinated project timelines to meet client expectations and deadlines.
- Implemented training programs for staff development and skill enhancement.
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Facilitated communication between departments to support project collaboration.
- Developed reports on team performance for upper management review.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
JEFFERSON HIGH SCHOOL
Portland , ORSkills
- Strategic planning
- Policy development
- Project management
- Operational oversight
- Bilingual Spanish/English
- Communication (Written, Verbal, and Presentation)
- Emotional Intelligence (EQ)
- Adaptability & Flexibility
- Problem-Solving & Critical Thinking
- Creativity & Innovation
- Collaboration & Teamwork
- Leadership & Mentorship
- Conflict Resolution & Negotiation
- Work Ethic & Dependability
Languages
Spanish
Native/ Bilingual
Affiliations
- Volunteer Experience
Food Bank Volunteer – Portland, OR
Assisted with organizing, packaging, and distributing food to families in need.
Provided bilingual support to Spanish-speaking community members.
Contributed to creating a welcoming and efficient environment for volunteers and clients.
Be out in nature hiking and sight seeing.
Walk the Dog out and about.
Timeline
Managing Director
Icesuppz
09.2022 - Current
Manager
HPR
08.2019 - 08.2022
JEFFERSON HIGH SCHOOL