Erika De Los Reyes

Work History

Primerica

Dallas, TX

04.2024 - Current

I run a franchise for a financial service firm
Implement strategies to boost sales through traditional and online promotional efforts
Use social media and a soft market to find my own leads by sending 50 personal messages
Utilize CRM to schedule campaigns for leads and use a five-point system to qualify as prospects
Provide prospects with a basic financial education and present them an opportunity to get life insurance
Create basic financial plans and connect clients with my broker for further financial planning/investments that are more suited for the goal they are attempting to attain
Upkeep client’s portfolio alongside with the broker.

Enverus

Houston, TX

01.2021 - Current

Manage 139 county vendor accounts by ensuring payments are made in a timely manner and acting as a liaison for concerns and disputes
Provide workload support for the Acquisitions Department and upper management
Create detailed training materials to train new employees
Organize and sort inventory of digital, film, and various forms of data for 139 counties
Transfer data from various media to internal servers, including internal production environments
Document vital communications with internal and external stakeholders via JIRA
Prioritize assigned responsibilities to complete expeditiously while facing deadline pressures
Analyze datasets by using statistical techniques for hypothesis testing to validate data, ensuring the best product for customers
Propose solutions to upper management to improve system efficiency and reduce total expenses.

Courthouse Direct

Houston, TX

07.2016 - 01.2021

Managed electronic bulk drives, folders, and files by moving, renaming, and grouping internal electronic documents pertaining to property records
Implemented new strategies for indexing, naming, and structuring folders with internal documents for customers
Developed innovative methods for the staging and placement of data sets to prioritize accuracy, consistency, and usability of data displayed on the company website
Served as a subject matter expert on inventory, plans, storage, and manuals regarding best practices and procedures regarding document sets
Provided an analysis and inventory report of incoming document image sets for the Data Acquisitions Department and data conversion projects
Reviewed existing image datasets for consistency, duplicates, and cleanup in support of customer service
Located internal image issues and called counties to acquire missing or deficient documents
Presented management with audit results and provided expert advice regarding quality control issues.

Trinity Steel Fabricators

Houston, TX

09.2014 - 07.2016

Completed various administrative tasks for the CFO, CEO, HR, Accounting Department, Estimating Department, and project managers
Booked appointments, managed correspondence in multiple inboxes, organized calendars, and arranged travel itineraries for the CFO
Organized nearly 200 payroll accounts and accounting audits
Recorded and stored all documentation, such as business correspondence and purchase receipts, for daily and weekly projects
Ensured supply inventory was fully stocked at all times
Reported an annual cost analysis and introduced a new vendor to reduce office supply fees by 25% at each company location
Collaborated with the HR Department to update the employee database, ensuring the accuracy of data
Assisted the HR Department with onboarding new employees by creating training manuals and preparing office materials
Coordinated office holiday events and vendor events.

The Worship Center

Houston, TX

09.2011 - 04.2014

Managed 60 volunteer staff for special events, such as summer camps, back-to-school bashes, Christmas plays, etc
Recruited and trained volunteer staff by teaching department policies, procedures, expectations, and dress code requirements
Developed volunteer training manuals and videos to properly educate staff of department requirements and policies
Hosted bi-monthly volunteer staff meetings to engage staff, communicate department updates, and assign event responsibilities
Implemented a new database to better manage children and volunteer records, increasing the organization of records by 45%
Reformatted the department website to increase communication efficiency with volunteer staff and parents
Uploaded weekly curriculum and lesson plans for teachers to decrease paper printouts
Planned and executed three fundraising events per year.