Erika Diaz
Summary
At The Body Shop, I excelled as a Warehouse Associate, enhancing customer satisfaction by ensuring timely, accurate shipments and maintaining a safe, organized environment. Demonstrating leadership, I spearheaded initiatives that streamlined operations, achieving productivity targets. Skilled in order picking and team building, I played a pivotal role in reducing processing times and training new hires, contributing to a more efficient warehouse operation.
Overview
16
16
years of professional experience
Work History
Warehouse Associate
The Body Shop
Wake Forest, NC
01.2008 - 03.2024
- Responsible for Outbound shipping.
- Prepared orders for shipment by picking, packing and labeling merchandise.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Worked safely around moving machinery.
- Collaborate with team members to achieve daily targets and complete task efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted product weighing as much as 20 pounds.
- Assemble orders and packed items for shipment, conveying orders to shipping personnel.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Assisted in reducing product damage by properly handling and storing materials.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Operated pallet jacks safely while moving products throughout the facility.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Assisted with reorganizing storage areas during peak seasons to accommodate changes in demand patterns or product offerings efficiently.
- Streamlined communication between warehouse associates and management, addressing concerns proactively to prevent delays or bottlenecks in operations.
- Utilized company software effectively for tracking shipments, managing inventory levels, and updating order statuses accurately.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Completed cycle counts and monthly inventory.
Education
Institute National De El Salvador
06.2005
Skills
- Packaging and Labeling
- Lifting and sorting
- Labeling and boxing
- Order Picking
- Warehouse Safety
- Order picking and processing
- Warehouse environment safety
- Workplace Cleanliness
- Leadership and team building
- Pallet jacking
- Freight Labeling
- Cycle counting
Timeline
Warehouse Associate
The Body Shop
01.2008 - 03.2024
Institute National De El Salvador