Erika Diaz
Norfolk,VA
Summary
Personable and reliable technician with solid foundation in laboratory procedures and safety protocols. Possesses knowledge of specimen collection and processing, along with proficiency in operating laboratory equipment. Committed to ensuring accurate and timely test results for optimal patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Laboratory Technician
Department of Defense
10.2021 - Current
- Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Improved laboratory efficiency by streamlining sample processing and reducing turnaround times.
- Ensured patient confidentiality by adhering to strict privacy guidelines when handling sensitive medical information.
- Provided excellent customer service to patients by answering questions about lab tests clearly while maintaining empathy for their concerns.
- Collaborated with physicians to provide critical input on clinical decisions, based on test results.
Table Busser
Que Onda Restaurant
01.2019 - 10.2019
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Utilized strong problem-solving skills to address any issues that arose during shifts, ensuring smooth operation of the dining area.
- Exceeded customer expectations with attentive service that anticipated their needs before they even had to ask.
Education
High School Diploma -
James Madison High School
Charlotte, NC06-2019
Skills
- Phlebotomy
- Specimen Processing
- Lab testing
- Equipment testing and calibration
- Laboratory safety protocols
- Quality Control Procedures
- Data Interpretation
- Time management abilities
- Team building
Certification
- Basic Life Support Certification (BLS)
- Medical Laboratory Technician, MLT (ASCP) - American Society for Clinical Pathology.
Navy and Marine Corps Achievement Medal
Spearheaded the establishment and operational setup of the Chemistry Department aboard the USNS Comfort, ensuring the successful integration of laboratory services in a mobile, high pressure environment.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Laboratory Technician
Department of Defense
10.2021 - Current
Table Busser
Que Onda Restaurant
01.2019 - 10.2019
High School Diploma -
James Madison High School
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