Erika Duka
Las Vegas,NV
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
14
14
years of professional experience
Work History
Sales Associate/Beauty Advisor
Dillards Department Store
02.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved daily sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate
Caesars Palace Hotel And Casino
12.2005 - 06.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Fazekas Mihály Gimnázium
Budapest, Hungary06.1983
Skills
- Exceptional customer service
- Relationship Building
- Outgoing Personality
- Meeting deadlines
- Upselling
- Excellent people skills
- Time Management
- Teamwork and Collaboration
- Problem-solving skills
- Reliable and punctual
- Cash Handling
Languages
Hungarian
Native or Bilingual
Timeline
Sales Associate/Beauty Advisor
Dillards Department Store
02.2019 - 03.2020
Sales Associate
Caesars Palace Hotel And Casino
12.2005 - 06.2016
High School Diploma -
Fazekas Mihály Gimnázium
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