Erika Echols
Atlanta,GA
Summary
Dedicated order builder with a strong background in quality assurance and shipping procedures. Skilled in problem-solving and team leadership, consistently ensuring efficient operations and superior customer service. Results-driven shipping and receiving clerk known for strong communication and inventory management skills. Committed to maintaining high-quality standards and operational efficiency to enhance customer satisfaction.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Order Builder
DSP amazon
doraville, GA
08.2024 - Current
- Built and organized customer orders for efficient distribution.
- Inspected products for quality assurance before shipment.
- Loaded and unloaded trucks, ensuring that merchandise was securely packed and stored.
- Communicated with other departments regarding stock availability, order status updates and special requests from customers.
Shipping and Receiving Clerk
GXO
Fairburn, Georgia
08.2022 - 08.2024
- Inspected received goods for quality and accuracy before inventory entry.
- Prepared outbound shipments by packaging items securely and labeling correctly.
- Processed outbound shipments, including packing and labeling products for delivery.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
Department Lead
Jeld-Wen Windows & Doors
Atlanta, Georgia
01.2019 - 01.2022
- Supervised and delegated tasks to departmental personnel during manager's absence and busy periods.
- Marked materials with grade or acceptance status.
- Handled shift overstock, restocking, and inventory control.
- Conducted regular audits of production processes for adherence to guidelines.
Cashier
Family Dollar
Tucker, Georgia
05.2017 - 01.2019
- Assisted customers with inquiries and provided product information.
- Managed cash register operations, ensuring balanced cash drawers.
- Stocked shelves with merchandise, maintaining organized displays.
Education
High School Diploma -
Lovejoy High School
Hampton, GA05-2016
Some College (No Degree) - Nursing
Atlanta Technical College
Atlanta, GASkills
- Order fulfillment
- Inventory management
- Quality control
- Shipping procedures
- Product inspection
- Customer service
- Team leadership
- Microsoft Excel
- Quality assurance
- Flexibility and adaptability
- Warehouse operations
- Problem solving
- Cargo handling
- Time management
- Organization and time management
- Communication
Certification
CPR
References
References available upon request.
Timeline
Order Builder
DSP amazon
08.2024 - Current
Shipping and Receiving Clerk
GXO
08.2022 - 08.2024
Department Lead
Jeld-Wen Windows & Doors
01.2019 - 01.2022
Cashier
Family Dollar
05.2017 - 01.2019
High School Diploma -
Lovejoy High School
Some College (No Degree) - Nursing
Atlanta Technical College