Erika Ferguson
Summary
Sociable Patient Transporter experienced moving patients to and from various department locations via stretcher or wheelchair. Provides directional information to guests and visitors and patient location to family members and guests.
Overview
2026
2026
years of professional experience
Work History
Patient Transporter
Johns Hopkins Bayview
Baltimore
08.2025 - Current
- Assisted medical staff with patient mobility using specialized equipment.
- Transported patients safely to and from various departments within the facility.
Server
Red Brick Station
Baltimore
06.2022 - 02.2025
- Took and processed customer orders accurately and efficiently.
- Provided excellent customer service in a high-paced dining environment.
- Assisted in training new staff on service standards and procedures.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining and serving areas.
- Handled cash and processed payments using point-of-sale systems.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Supported team efforts during peak hours to optimize service flow.
- Provided excellent customer service to ensure satisfaction.
Secretary
Poe and sons llc
Baltimore
- Managed scheduling and appointment coordination for team members and clients.
- Organized and maintained office files, documents, and correspondence efficiently.
- Assisted in preparing reports and presentations for internal meetings.
- Handled incoming calls and directed inquiries to appropriate personnel promptly.
- Supported office operations by ordering supplies and maintaining inventory levels.
- Coordinated travel arrangements for staff, including transportation and accommodations.
- Facilitated communication between departments to streamline workflow processes.
- Maintained confidentiality of sensitive information while managing records securely.
Education
Kenwood High School
Baltimore, MDSkills
- Patient mobility
- Medical equipment operation
- Appointment scheduling
- Office organization
- Report preparation
- Customer service
- Conflict resolution
- Team collaboration
- Inventory management
- Time management
- Effective communication
- Problem solving
- Employee training
- Visitor assistance
- Wheelchair transport
- Identification management
- Equipment management
Languages
English
Professional
Timeline
Patient Transporter
Johns Hopkins Bayview
08.2025 - Current
Server
Red Brick Station
06.2022 - 02.2025
Secretary
Poe and sons llc
Kenwood High School