Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Erika Figueroa

Erika Figueroa

3511 Tyco Drive,CA

Summary

Dedicated accounts payable professional with solid background managing invoices, tracking expenses and updating vendor files. Trained in posting and processing payments . Strong attention to detail with methodical approach to keeping accurate records. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Self-motivated Medical Records Specialist with expertise in scanning and indexing medical records to correct chart. Bilingual individual with pleasant attitude and desire to help in any capacity.

Overview

10
10
years of professional experience

Work History

Accounts Payable Clerk

First Services Residential
Irvine, CA
11/18/19 - 03/22/24
  • Monitored accounts receivable aging reports to ensure timely payments.
  • Analyzed invoices, check requests, and other documents related to the accounts payable cycle.
  • Processed invoices and payments in accordance with company policies and procedures.
  • Maintained accounts payable files and records in an organized manner.
  • Conducted periodic reviews of vendor accounts to identify opportunities for cost savings or process improvements.
  • Assisted with preparing journal entries related to accounts payable transactions.
  • Managed vendor relationships through prompt communication of payment information.
  • Assisted with month-end closing activities as needed.
  • Identified areas where operational efficiencies can be improved in the accounts payable process.
  • Verified accuracy of coding on invoices prior to processing payments.
  • Collaborated with vendors, suppliers and staff members across departments to resolve any issues that arose.
  • Reconciled vendor statements, investigated and resolved discrepancies.
  • Entered data into accounting system to maintain accurate financial records.
  • Prepared checks for payment of vendor invoices on a timely basis.
  • Performed account reconciliations as required including bank statement reconciliation, credit card reconciliations.
  • Developed processes and procedures related to accounts payable operations.
  • Provided support during internal and external audits as necessary.
  • Researched and responded to inquiries from vendors regarding invoice status or payment issues.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
  • Prepared and updated vendor files, tax documents and insurance information.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Coded invoices to maintain organized and accurate records.
  • Worked closely with department personnel to produce accurate and timely bills.
  • Handled high-volume invoice processing with minimal supervision.
  • Interfaced and responded to inquiries to correct accounts payable discrepancies.
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
  • Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
  • Compiled, coded and submitted weekly invoices to accounting for payment.
  • Verified vendor accounts by reconciling monthly statements and related transactions.
  • Calculated month-end accrual entries for trade payables.
  • Addressed month-end closing functions for detailed reporting.
  • Liaised with vendors and customers to confirm information and address client issues.
  • Supported senior leadership by producing month-end closing reports and advising on remittance for quick resolution.
  • Assisted with month-end and year-end closings to support accounting system accuracy.

Mortgage Pro

Auction.com
Irvine, CA
08.2018 - 02.2019
  • Managed customer inquiries through phone calls, emails or face-to-face meetings promptly and efficiently.
  • Maintained accurate records of all client interactions and transactions using customer relationship management software.
  • Cultivated strong relationships with external partners, such as lenders, title companies, escrow agents and other service providers.
  • Worked closely with underwriters throughout the loan process to ensure timely approval of applications.
  • Assisted customers in preparing loan applications, gathering necessary documents and ensuring accuracy of information provided.
  • Developed and maintained a portfolio of clients to ensure repeat business.

Reviewing documentation for entity.

Updated profiles on Salesforce.

Ensure transactions are handled in a timely manner.

Implemented problem-solving strategies to optimize workflow.

Escalated concerns to appropriate parties with clear and concise information and details.

Work necessary hours to ensure success. System encompasses.

Supervisor of Bankruptcy Department

Carrington Mortgage
Anaheim, CA
01.2018 - 07.2018
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Directed and supervised team of 15 employees in daily operations.
  • Coordinated workflow processes between teams by collaborating with other departments.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Created new strategies for improving customer service standards within the organization.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.

Supervisor of Operations Tax and Insurance Depart

U.S. Bank
Irvine, CA
10.2008 - 07.2017
  • Provided training and guidance to team members on operational procedures and best practices.
  • Prepared reports summarizing key metrics, such as customer satisfaction scores, cost savings achieved.
  • Monitored employee productivity levels to identify areas for improvement or additional resources needed.
  • Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
  • Participated in industry-related events and conferences to stay abreast of the latest developments.
  • Coordinated with other departments to ensure smooth flow of work processes and communication.
  • Ensured compliance with all applicable laws, regulations and standards.
  • Developed and implemented policies and procedures for efficient workflow.
  • Identified process improvements that could reduce costs or improve service quality and efficiency levels.
  • Partnered with vendors to negotiate contracts for services related to operations.
  • Collaborated with senior leadership on strategic initiatives related to operations.
  • Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Managed scheduling, training and inventory control.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Delegated work to staff, setting priorities and goals.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Provided individualized development sessions as needed.
  • Conducted loss draft and property damage file reviews, handling check processing and document management
  • Efficiently managed the loss drafts queue and assessed exceptions. Performed all duties.
  • In accordance with company policies and procedures.
  • Regularly communicated with employees to stay informed about their progress and performance.

  • Served as the point of contact for customer inquiries and complaints, ensuring prompt and professional responses.

Education

Certificate - Medical Insurance Coding

Santiago Canyon College
Orange, CA
05-2024

Licensed - Cosmetology Education

Santa Ana Beauty Academy
Santa Ana, CA
08-2016

Some College (No Degree) - Medical Insurance Billing

Santa Ana College
Santa Ana, CA

Skills

  • Bill payment
  • Expense Reporting
  • Statement Review
  • Check processing
  • Year-end reporting
  • Invoice Processing
  • Wire Transfers
  • Payment verification
  • Account Reconciliation
  • Accounts Payable
  • Finance
  • Patient data identification
  • Coding Error Resolution
  • Data Verification
  • Healthcare claim coding
  • Documentation oversight
  • Clinical Documentation
  • Knowledgeable in AAPC/TotalMD
  • Ethical standards
  • Medical Billing
  • Data Entry
  • [CPT/HCPCS/ ICD-PCS] coding
  • Claims Processing
  • HIPAA Compliance
  • Payment posting

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Mortgage Pro

Auction.com
08.2018 - 02.2019

Supervisor of Bankruptcy Department

Carrington Mortgage
01.2018 - 07.2018

Supervisor of Operations Tax and Insurance Depart

U.S. Bank
10.2008 - 07.2017

Accounts Payable Clerk

First Services Residential
11/18/19 - 03/22/24

Certificate - Medical Insurance Coding

Santiago Canyon College

Licensed - Cosmetology Education

Santa Ana Beauty Academy

Some College (No Degree) - Medical Insurance Billing

Santa Ana College
Erika Figueroa