Erika Foland
Farmingville
Summary
Dynamic professional with extensive experience in event coordination and fundraising strategies at Sagamore Middle School Drama Department. Proven ability to enhance community engagement and streamline volunteer management. Exceptional communication skills and a strong background in nonprofit initiatives drive successful outcomes. Committed to fostering relationships and achieving organizational goals through innovative approaches.
Overview
32
32
years of professional experience
Work History
Donation Coordinator
Sagamore Middle School Drama Department
Holtsville
09.2019 - Current
- Coordinated donation drives and events to maximize community participation.
- Collaborated with volunteers to streamline donation collection processes.
- Managed donor databases using tracking systems for efficient record-keeping.
- Analyzed donation trends to identify opportunities for increased contributions.
- Analyzed data from previous fundraising efforts to identify areas for improvement.
- Maintained donor records, ensuring accuracy and timeliness of data entry.
- Developed strategies for increasing public awareness of donation opportunities.
- Assisted in developing long-term plans for acquiring new donors.
Studio Receptionist
David Sanders Dance Dynamics
Ronkonkoma
09.2017 - Current
- Managed communication between instructors, students, and parents effectively.
- Assisted in planning promotional activities to boost class enrollment.
- Organized costumes and props for dance recitals and competitions.
- Maintained inventory of supplies required for daily operations.
- Greeted clients and visitors with a warm, welcoming demeanor.
- Answered phone calls, addressing inquiries and providing information.
- Assisted in processing payments for classes and merchandise purchases.
- Handled administrative tasks, including filing and data entry efficiently.
- Updated and recorded customer or client information to maintain accounts.
Administrator
Suffolk Pool Corp
Manorville
03.2020 - 11.2023
- Managed daily administrative tasks for Suffolk Pool Corp operations.
- Coordinated schedules and appointments for team members and clients.
- Supported customer service efforts by addressing inquiries and concerns.
- Provided general administrative support to staff members.
- Performed data entry tasks into computer databases from paper documents.
- Answered incoming calls and responded to customer inquiries.
- Responded promptly to customer complaints in a professional manner.
- Followed up with customer accounts to resolve unpaid or past due accounts.
Sales Associate
Pottery Barn Outlet, William Sonoma Corporation
Riverhead
09.2011 - 06.2020
- Assisted customers in selecting home furnishings and decor items.
- Maintained store appearance by organizing products and displays.
- Operated point-of-sale system to process customer transactions.
- Collaborated with team members to achieve daily sales goals.
- Educated customers about product features and care instructions.
- Handled inventory management by restocking shelves and tracking stock levels.
- Provided exceptional customer service to enhance shopping experience.
- Resolved customer inquiries and concerns in a timely manner.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Fundraiser Coordinator
Pottery Barn Outlet, St. Jude Children's Hospital
Riverhead
09.2011 - 10.2019
- Coordinated fundraising events to support St. Jude Children's Hospital initiatives.
- Assisted in developing fundraising strategies aligned with hospital goals.
- Established annual goals for each fundraising program or campaign.
- Analyzed data related to past donations and trends in giving patterns.
- Monitored progress towards meeting overall departmental objectives.
PTA Vice President/President Volunteer
Tecumseh Elementary School
Farmingville
09.2005 - 06.2015
- Oversaw budget planning and resource allocation for school-wide projects and events.
- Facilitated communication between administration, teachers, and parents regarding school policies.
- Promoted a positive school culture through recognition programs and community involvement efforts.
- Identified problems and implemented solutions to better streamline operations.
- Maintained relationships with key stakeholders by attending meetings and responding promptly to inquiries or requests for information.
- Negotiated contracts with vendors for services, products and supplies.
- Managed financial operations, overseeing budgeting, forecasting and financial analysis activities.
Administration Assistant
USN Communications
Old Westbury
06.1995 - 10.1999
- Managed scheduling and coordination of office meetings and appointments.
- Assisted in maintaining accurate records and filing systems for documentation.
- Supported team members with administrative tasks and project coordination efforts.
- Conducted research to gather information for various projects and initiatives.
Administrative Assistant
Frontier Communications
Garden City
05.1993 - 05.1995
- Managed daily scheduling for team meetings and appointments.
- Prepared reports and documentation for internal reviews.
- Handled incoming calls and directed inquiries to appropriate personnel.
- Supported team with data entry and document management tasks.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Education
Bachelor of Arts - Art Education K-12
New York Institute of Technology
Old Westbury, NY05-1993
Skills
- Event coordination
- Fundraising strategies
- Volunteer management
- Communication skills
- Time management
- Nonprofit experience
- Customer relationship management
- Multitasking
Timeline
Administrator
Suffolk Pool Corp
03.2020 - 11.2023
Donation Coordinator
Sagamore Middle School Drama Department
09.2019 - Current
Studio Receptionist
David Sanders Dance Dynamics
09.2017 - Current
Sales Associate
Pottery Barn Outlet, William Sonoma Corporation
09.2011 - 06.2020
Fundraiser Coordinator
Pottery Barn Outlet, St. Jude Children's Hospital
09.2011 - 10.2019
PTA Vice President/President Volunteer
Tecumseh Elementary School
09.2005 - 06.2015
Administration Assistant
USN Communications
06.1995 - 10.1999
Administrative Assistant
Frontier Communications
05.1993 - 05.1995
Bachelor of Arts - Art Education K-12
New York Institute of Technology
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