Results-driven professional seeking to leverage strong interpersonal, problem-solving, and organizational skills in a dynamic role. Eager to embrace new challenges, achieve impactful results, and support CTM Group’s mission by delivering exceptional travel experiences through effective communication, attention to detail, and a commitment to excellence, while actively improving my industry expertise.
Overview
4
4
years of professional experience
Work History
Executive Assistant
English Family
Tampa, FL
10.2022 - 08.2024
Managed complex family schedules, including appointments, meetings, and activities, ensuring seamless coordination across household and personal obligations.
Oversaw travel logistics by arranging flights, accommodations, ground transportation, and detailed itineraries, accompanying family members on trips as needed.
Communicated effectively with household staff, healthcare professionals, and service providers to coordinate services, ensuring timely and high-quality support.
Proactively identified and resolved scheduling conflicts, adapting to evolving priorities and unexpected changes.
Maintained detailed records of expenses, travel itineraries, and service provider information, supporting efficient family operations and financial tracking.
Litigation Support Clerk
Rumberger, Kirk & Caldwell, P.A.
Orlando, FL (Hybrid)
10.2021 - 07.2022
Efficiently managed over 50 case files concurrently, providing support to 8 commercial litigators in a fast-paced, high pressure environment.
Scheduled 10-20 hearings weekly, drafted/refined 100+ legal documents/pleadings, conducted research using legal databases, and processed monthly invoices exceeding $100,000.
Independently handled internal/external communications, liaising with court officials, opposing counsel, and clients.
Collaborated with cross-functional teams on complex projects, strategically delegating tasks to ensure adherence to tight deadlines.
Led training initiatives for 6 new clerks, developing a comprehensive training guide, offering instructional PowerPoint presentations, implementing task management strategies in Excel, and presenting performance analysis to managers.
Bartender
Innisfree Irish Pub
Tuscaloosa, AL
01.2021 - 07.2021
Delivered exceptional customer service in a fast-paced environment, building rapport with guests, consistently upselling specialty drinks, and contributing to daily sales targets.
Efficiently managed high-volume transactions with accuracy, balancing tills and performing end-of-shift reconciliation while maintaining a clean, organized bar area.
Collaborated with team members to ensure seamless service during peak hours, adhering to health and safety guidelines and adapting quickly to shifting demands.
Education
Bachelor of Arts - Psychology, Minor in Criminal Justice
The University of Alabama
Tuscaloosa, AL
12.2020
Skills
Communication (Written, Verbal, Interpersonal)
Microsoft Office Suite
Customer Service
Technical Proficiency
Organization and Planning
Time Management
Project Management
Detail-Oriented
Multitasking
Fast Learner
References
References available upon request.
Timeline
Executive Assistant
English Family
10.2022 - 08.2024
Litigation Support Clerk
Rumberger, Kirk & Caldwell, P.A.
10.2021 - 07.2022
Bartender
Innisfree Irish Pub
01.2021 - 07.2021
Bachelor of Arts - Psychology, Minor in Criminal Justice