Summary
Overview
Work History
Education
Skills
References
Timeline
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Erika Foxcroft

Ball Ground,GA

Summary

Results-driven professional seeking to leverage strong interpersonal, problem-solving, and organizational skills in a dynamic role. Eager to embrace new challenges, achieve impactful results, and support CTM Group’s mission by delivering exceptional travel experiences through effective communication, attention to detail, and a commitment to excellence, while actively improving my industry expertise.

Overview

4
4
years of professional experience

Work History

Executive Assistant

English Family
Tampa, FL
10.2022 - 08.2024
  • Managed complex family schedules, including appointments, meetings, and activities, ensuring seamless coordination across household and personal obligations.
  • Oversaw travel logistics by arranging flights, accommodations, ground transportation, and detailed itineraries, accompanying family members on trips as needed.
  • Communicated effectively with household staff, healthcare professionals, and service providers to coordinate services, ensuring timely and high-quality support.
  • Proactively identified and resolved scheduling conflicts, adapting to evolving priorities and unexpected changes.
  • Maintained detailed records of expenses, travel itineraries, and service provider information, supporting efficient family operations and financial tracking.

Litigation Support Clerk

Rumberger, Kirk & Caldwell, P.A.
Orlando, FL (Hybrid)
10.2021 - 07.2022
  • Efficiently managed over 50 case files concurrently, providing support to 8 commercial litigators in a fast-paced, high pressure environment.
  • Scheduled 10-20 hearings weekly, drafted/refined 100+ legal documents/pleadings, conducted research using legal databases, and processed monthly invoices exceeding $100,000.
  • Independently handled internal/external communications, liaising with court officials, opposing counsel, and clients.
  • Collaborated with cross-functional teams on complex projects, strategically delegating tasks to ensure adherence to tight deadlines.
  • Led training initiatives for 6 new clerks, developing a comprehensive training guide, offering instructional PowerPoint presentations, implementing task management strategies in Excel, and presenting performance analysis to managers.

Bartender

Innisfree Irish Pub
Tuscaloosa, AL
01.2021 - 07.2021
  • Delivered exceptional customer service in a fast-paced environment, building rapport with guests, consistently upselling specialty drinks, and contributing to daily sales targets.
  • Efficiently managed high-volume transactions with accuracy, balancing tills and performing end-of-shift reconciliation while maintaining a clean, organized bar area.
  • Collaborated with team members to ensure seamless service during peak hours, adhering to health and safety guidelines and adapting quickly to shifting demands.

Education

Bachelor of Arts - Psychology, Minor in Criminal Justice

The University of Alabama
Tuscaloosa, AL
12.2020

Skills

  • Communication (Written, Verbal, Interpersonal)
  • Microsoft Office Suite
  • Customer Service
  • Technical Proficiency
  • Organization and Planning
  • Time Management
  • Project Management
  • Detail-Oriented
  • Multitasking
  • Fast Learner

References

References available upon request.

Timeline

Executive Assistant

English Family
10.2022 - 08.2024

Litigation Support Clerk

Rumberger, Kirk & Caldwell, P.A.
10.2021 - 07.2022

Bartender

Innisfree Irish Pub
01.2021 - 07.2021

Bachelor of Arts - Psychology, Minor in Criminal Justice

The University of Alabama
Erika Foxcroft