Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Erika Fugette

Racine,WI

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player or can easily work without supervision. Experienced in completing various clerical tasks and offering staff support. Responsible, punctual and productive employee. Professional and knowledgeable offering several years of experience in administrative and executive support. Highly efficient with planning, problem-solving, and communication skills.

Overview

6
6
years of professional experience

Work History

Administrative Assistant II

Regal Rexnord
02.2022 - Current
  • Supports 4-7 various Directors
  • Ensures accurate record-keeping with diligent data entry and database management for all tasks from leadership and colleagues.
  • Supports leadership staff through coordinating travel arrangements, and preparing crucial documents, such as Visas and Passports.
  • Optimizes calendar management for leadership by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Assists in preparing new employees with supplies, name plates and coordinating desks or offices to ensure a smooth integration into the team.
  • Collaborates on special projects as assigned by leadership,
  • Processes reimbursements to ensure timely payments for travel, food, rental cars, hotels and mileage for interviewees.
  • Developed strategies to streamline and improve office procedures, when working as receptionist.
  • Manages expense reports for leadership staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Maintains detailed administrative processes and procedures to drive efficiency and accuracy.
  • Assists leadership and staff members with special tasks on daily basis.
  • Assists in event planning (parties, dinners and team building).
  • Maintains strict confidentiality for leadership
  • Reserves cubicles or offices for visiting guests.
  • Facilitates timely delivery of special projects to meet organizational and departmental objectives.
  • Records new hires, transfers, terminations, changes in job classifications via the master roster and our check-in system, Envoy.
  • Sends out invites via Envoy to our visiting guests.
  • Delivers excellent customer service through prompt responses to leadership and co-workers addressing concerns effectively, and building strong relationships.
  • Organizes and books travel for visiting guests.



Administrative Assistant

Aldi Corporation
11.2021 - 01.2022
  • Delivered excellent customer service through prompt responses to store inquiries and orders for 92 various stores
  • Streamlined daily inventory procedures and incident reports for stores.
  • Prepared all uniform, sign orders and truck mail daily.
  • Maintained weekly and monthly profit and loss reports.
  • Maintained inventory of office supplies and placed orders via Staples and U-line daily.
  • Managed filing system, entered data and completed other clerical tasks.
  • Completed forms, reports, logs, and records to quickly handle all documentation for stores.

Executive Assitant

Amy Carman Design
07.2021 - 11.2021
  • Managed executive calendar - scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Organized and coordinated conferences and daily meetings.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
  • Aided in the project decision making by use of house photos, scheduling meet and greets, negotiating clients budgets, and performing interviews to find out the clients wishes.
  • Updated spreadsheets and databases to track software logins and passwords.
  • Answered high volume of phone calls and email inquiries. Screened calls and emails and initiated actions to respond for executive. Provided 2 times daily, an email rundown of all important, must see emails. Managed both incoming and outgoing correspondence of mail and email.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Set up conference rooms for meetings with appropriate materials and snacks.
  • Supported business and hospitality needs of executive and staff during meetings and company events.
  • Handled logistics, catering, agendas and travel arrangements for executive.

Concierge

The Addison of Pleasant Prairie
11.2018 - 06.2021
  • Greeted residents and families upon arrival by providing warm welcome.
  • Assisted residents with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect for the elderly.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Tracked the comings and goings of the residents to ensure all made it back by the end of the night.
  • Contributed to a positive work environment by maintaining a professional demeanor at all times.
  • Improved overall resident and family satisfaction by consistently exceeding expectations in all aspects of concierge services.
  • Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
  • Prioritized safety by remaining vigilant for potential security threats and reporting suspicious activity promptly when required.
  • Responded to resident inquiries to maximize satisfaction.
  • Managed check-in and check-out procedures for guests.
  • Monitored pendant alarms. Calling CNA's, nurse or 911 to assist a resident.
  • Worked closely with residents with high degree of respect for privacy.
  • Print out menus for breakfast, lunch and dinner.
  • Created welcoming and comfortable environment for residents
  • Comply with HIPPA laws at all times.

Office Manager/Executive Assitant

MLN Retirement Planning
02.2020 - 01.2021
  • Handled sensitive information with discretion, maintaining confidentiality of customer's financial documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Rescheduled most appointments for 15-30 minutes later than scheduled.
  • Assisted in event planning, financial courses, invitations. and follow up calls.
  • Girl Friday for all executive's needs.

Education

Lash Artist And Nail Technician - Nails And Lashes

Institute of Beauty And Wellness
Milwaukee, WI
09.2016

Professional Developmemt -

Gateway Technical College
Kenosha, WI
06.2005

Skills

  • Administrative Support
  • Microsoft Word
  • Time Management
  • Customer Relations
  • Clerical Support
  • Critical Thinking
  • Documentation and Recordkeeping
  • Microsoft Office Suite
  • Office Management
  • Scheduling and Calendar management
  • Dedicated Team Player
  • Excel spreadsheets
  • Appointment Scheduling
  • Event Coordination
  • Expense Reporting
  • Office Equipment Maintenance
  • Reception oversight
  • Spreadsheet Management
  • Computer Skills
  • Office Administration

Accomplishments

Ran my small Lash and Nail business successfully from September 2016-February 2022.

Became a Bonded Notary Public in 2022. 

Certified First Responder July 2024.

Timeline

Administrative Assistant II

Regal Rexnord
02.2022 - Current

Administrative Assistant

Aldi Corporation
11.2021 - 01.2022

Executive Assitant

Amy Carman Design
07.2021 - 11.2021

Office Manager/Executive Assitant

MLN Retirement Planning
02.2020 - 01.2021

Concierge

The Addison of Pleasant Prairie
11.2018 - 06.2021

Lash Artist And Nail Technician - Nails And Lashes

Institute of Beauty And Wellness

Professional Developmemt -

Gateway Technical College

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Erika Fugette