Summary
Overview
Work History
Education
Skills
Timeline
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Erika Garcia

Pasadena,TX

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

11
11
years of professional experience

Work History

AP/Purchasing Administrative Assistant

Falcon Crest Aviation Supply
02.2023 - 08.2025
  • Managed communications, purchase orders, and accounts payable in a fast-paced department.
  • Scheduled meetings, tracked inventory, and maintained order fulfillment processes.
  • Interfaced with vendors and department leads to ensure consistent workflow.
  • Supported leadership under high-pressure, understaffed conditions with strong multitasking.

Receptionist/Sales Order Coordinator

RAM Windows
01.2021 - 02.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Managed multiple tasks and met time-sensitive deadlines pertaining to sales order processing.
  • Responded to inquiries from callers seeking information.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Collected payments and processed transactions daily before the daily cut-off.

Administrative Assistant

Hallelujah Hair
11.2018 - 02.2023
  • Scheduled client appointments and coordinated daily operations using booking software.
  • Took client payments, maintained stock of products, and placed supply orders.
  • Managed front desk support and personal assistant duties for salon owner.
  • Provided professional and friendly customer service while keeping schedules efficient.
  • Provided front desk support and calendar management for salon owner.

Administrative Assistant /Lead Project Coordinator

Spectrum Corpororation
06.2014 - 11.2018
  • Served as liaison between clients and technicians for installation of call center reporting software.
  • Scheduled and coordinated remote meetings and installation timelines to minimize disruption.
  • Collected systems details and requirements to streamline technician workflows.
  • Frequently stood in for technicians to gather technical specs and ensure client preparedness.
  • Ensured smooth project handoffs and client satisfaction through proactive coordination.

Education

High School Diploma -

Thurgood Marshall High School
Missouri City, TX
05-2006

Skills

  • Purchase order processing
  • Data organization
  • Accounts payable
  • Vendor relationship management
  • Document control
  • Scheduling
  • Data entry
  • PC proficient
  • Time management
  • Customer and client relations
  • Multi-line phone system operation
  • Bilingual in Spanish

Timeline

AP/Purchasing Administrative Assistant

Falcon Crest Aviation Supply
02.2023 - 08.2025

Receptionist/Sales Order Coordinator

RAM Windows
01.2021 - 02.2023

Administrative Assistant

Hallelujah Hair
11.2018 - 02.2023

Administrative Assistant /Lead Project Coordinator

Spectrum Corpororation
06.2014 - 11.2018

High School Diploma -

Thurgood Marshall High School