Erika Garcia
Auburn,WA
Summary
Compassionate and experienced Medical Assistant with over 25 years in clinical care and administrative support within high-volume primary care settings. Bilingual communication, patient advocacy, and Spanish-speaking patient support have been central to delivering clear guidance, managing intake needs, and improving access to care. Expertise in triage, appointment coordination, and EMR management (EPIC, NextGen) supports accurate, efficient patient communication and follow-through.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Medical Assistant
Kent Primary Care
Valley Medical Center, Kent WA
05.2023 - 06.2026
- Supported providers during clinical procedures, medication reconciliation, and patient education.
- Managed patient calls, assessed urgency of concerns, and escalated critical issues to providers for timely intervention.
- Managed appointment scheduling, follow-up reminders, and referral coordination to support continuity of care.
- Supported rooming, vital signs, and point-of-care testing, ensuring patient comfort and privacy throughout the process.
- Documented patient information accurately and promptly in Epic while following clinic policies.
Lead Medical Assistant
Swedish Medical Center
Seattle WA
04.2004 - 04.2023
- Led clinical and administrative operations for a high-volume primary care practice.
- Supervised and trained medical assistant staff, delegated tasks, and streamlined exam room workflows to enhance patient care.
- Coordinated patient flow and organized exam rooms to minimize wait times and improve patient experience.
- Conducted risk assessments and supported complex triage decisions in collaboration with providers.
- Ensured medical records accuracy and upheld EMR best practices using NextGen and internal systems to support quality care.
Medical Assistant
Sea Mar Medical Clinic
Seattle WA
01.1999 - 01.2004
- Delivered direct patient care including vitals, injections, wound care, and specimen collection.
- Assisted providers during exams and procedures and provided culturally sensitive patient education.
- Assisted Spanish-speaking patients to increase access to care and clarify understanding of care plans.
- Facilitated front-desk functions to ensure efficient patient flow and appointment management, including scheduling, insurance verification, and patient check-in/out.
Education
Medical Assistant Program -
Pima Medical Institute
Seattle, WASkills
Certification
CPR BLS Certified American Heart Association
Timeline
Medical Assistant
Kent Primary Care
05.2023 - 06.2026
Lead Medical Assistant
Swedish Medical Center
04.2004 - 04.2023
Medical Assistant
Sea Mar Medical Clinic
01.1999 - 01.2004
Medical Assistant Program -
Pima Medical Institute