Erika Gardiner
Southlake,TX
Summary
Early childhood educator with strong focus on creating engaging, nurturing, and developmentally appropriate learning environments. Skilled in curriculum design, classroom management, and fostering positive relationships with children, parents, and colleagues. Known for adaptability, teamwork, and achieving desired educational outcomes. With warm and nurturing personality, I excel in creating engaging and supportive learning environments for young children.
Overview
32
32
years of professional experience
Work History
Preschool Teacher
Chapel Hill Childrens School
08.2021 - Current
- Developed strong relationships with parents and caregivers, providing regular updates on their child's progress and addressing any concerns proactively.
- Maintained organized, fun and interactive classroom to help children feel safe and loved.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Applied play-based strategies to provide diverse approaches to learning.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
Stylist
Evereve
01.2023 - 05.2024
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
Account Manager
Hewitt Associates
06.1992 - 02.2001
- Led the development of an Employee Benefits customer call center in our Woodlands.Texas location.
- Worked closely with the real estate and technology teams to lead all aspects of physical space planning, workflow management and technology requirements
- Created an organizational structure and reporting hierarchy that met the needs of the business while providing the oversight necessary to ensure consistently outstanding customer service
- Established an operational command center to proactively predict and then measure in real-time important call center metrics, such as call volume, speed to answer, call handling time, and call quality
- Responsible for the talent acquisition and training curriculum development for a team of customer service associates
- Served as an ongoing performance coach for call center managers and customer service associates
Education
Bachelor of Arts - Management, Economics
Rice University
Houston,Texas05-1992
Skills
- Early Childhood Education
- Classroom Management
- Classroom Organization
- Child Development
- Parent-Teacher Communication
- Curriculum Planning
- Teamwork and Collaboration
- Relationship Building
Timeline
Stylist
Evereve
01.2023 - 05.2024
Preschool Teacher
Chapel Hill Childrens School
08.2021 - Current
Account Manager
Hewitt Associates
06.1992 - 02.2001
Bachelor of Arts - Management, Economics
Rice University
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