Erika Godbold

Proven Customer Service Representative with a track record of enhancing customer satisfaction and loyalty at Macy's. Excelled in problem-solving and active listening, adeptly managing high-stress situations and resolving conflicts with professionalism. Skilled in data entry and customer relations, consistently delivering exceptional service and support. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Knowledgeable and dedicated customer service professional and a solid team player with outgoing, positive demeanor motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and a solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.