Erika GonzalesPrada

manicure and pedicure services, costumer service,

my main responsibility was create a magical and memorable experience for every costumer. I would greet and assist costumers in a friendly and enthusiastic manner answering their questions providing product information,and offering recommendations to enhance their shopping experience. I handle costumer inquires, complaints,and returns, ensuring costumer satisfaction . Maintaining a clean and organized store

I ensure costumer satisfaction through exemplary sales service,from the moment customers stepped into the door, I was attentive, greeting them, answering their questions, recommending products, and making their purchase as easy as breathing.

• Responded to customers' complaints regarding service and product quality to solve issues.
• Developed and maintained strong relationships with customers and build trust.
• Utilized product knowledge to customers on features and benefits.