Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Erika Gonzalez

San Jose,CA

Summary

Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Yard Duty Aide

Voices Charter School
San Jose, CA
09.2017 - 06.2018
  • Directed students to and from playgrounds, reminding children to line up quietly at end of recess.
  • Enforced park regulations, ordinances and policies by explaining rules to guests.
  • Reported any maintenance issues that arose within the yard area to appropriate personnel.
  • Provided nurturing and appropriate environment for children ranging in age from 5 to 13.
  • Responded quickly and appropriately to emergency situations on the playground.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Enforced school rules and regulations in a firm but fair manner.
  • Cared for children in institutional settings.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Conducted daily inspections of play areas to identify any potential hazards.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Assisted with installation of playground equipment safety surfacing to prevent accidents and mishaps.
  • Collaborated with colleagues to ensure smooth transitions from one activity to another throughout the day.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Routinely inspected playground equipment for signs of wear or damage.
  • Performed conflict resolution between students when necessary.
  • Observed and monitored children's play activities.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Maintained safe play environment.
  • Supervised individuals on swings, slides and other playground equipment, keeping watch to avoid dangerous situations.
  • Provided supervision and monitored the safety of students during outdoor recess periods.
  • Understood and followed oral and written directions.

Retail Sales Associate

Target
San Jose, CA
12.2011 - 06.2012
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Assisted customers with finding the right product for their needs.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Helped customers by answering questions and locating merchandise.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Offered suggestions for additional items that may be of interest to customers.
  • Completed day-to-day duties accurately and efficiently.

Food Server Assistant

Voices Charter School
San Jose, CA
09/13/20 - 06/14/23
  • Selected food items from serving or storage areas and placed on dishes or in serving trays or takeout bags.
  • Maintained a clean and organized workstation at all times.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Followed health codes when handling food or beverages.
  • Maintained dining and food service areas to maximize safety and cleanliness.
  • Checked temperatures of hot foods before serving to ensure proper temperature standards were met.
  • Completed day-to-day duties accurately and efficiently.

Education

High School Diploma -

Pioneer High School
San Jose, CA
06-2002

Skills

  • Student Supervision
  • Safety Monitoring
  • Child Supervision
  • Child Advocacy
  • Child Safety
  • Food Preparation and Service
  • Caring and Responsible
  • Punctual and Reliable
  • Friendly and Respectful

Languages

Spanish
Professional

Certification

  • SevSafe Certification

References

References available upon request.

Timeline

Yard Duty Aide

Voices Charter School
09.2017 - 06.2018

Retail Sales Associate

Target
12.2011 - 06.2012

Food Server Assistant

Voices Charter School
09/13/20 - 06/14/23

High School Diploma -

Pioneer High School

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Erika Gonzalez