Erika Gonzalez
Seguin,TX
Summary
Proven Production Technician with a track record of enhancing customer satisfaction and efficiency at Caterpillar. Leveraged teamwork and meticulous attention to detail to exceed performance targets and streamline processes. Skilled in materials handling and PIT certified, consistently delivering quality results through innovative time-saving strategies and strong problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Production Technician
Caterpillar
06.2021 - Current
- Following standard work procedure to pick and load parts onto assigned mobile equipment for delivery, ensuring timely fulfillment of customers needs. Ex: Small Lots routes, PG/CPA.
- Trained new team members on picking small lots routes and equipment operation, safety protocols, and company policies, fostering a skilled workforce.
- Unit load delivery for C13 camshafts route.
Detail Technician
Explore USA RV
04.2017 - 05.2021
- Boosted customer satisfaction with meticulous attention to detail in all aspects of the job.
- Improved efficiency by streamlining work processes and maintaining a clean, organized workspace.
- Delivered exceptional results through expert application of polishing, waxing, and buffing techniques.
- Exceeded performance targets regularly through dedication to excellence in every aspect of the role.
- Supported a positive work environment with strong communication skills and proactive problem-solving abilities.
- Implemented time-saving strategies that allowed for increased productivity without compromising quality.
- Enhanced vehicle appearance by performing thorough detailing and cleaning tasks.
Education
High School Diploma -
Seguin High School
Seguin, TX05-1998
Skills
- Teamwork
- Attention to detail
- Customer service
- Materials handling
- PIT certified
Timeline
Production Technician
Caterpillar
06.2021 - Current
Detail Technician
Explore USA RV
04.2017 - 05.2021
High School Diploma -
Seguin High School