Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erika Gonzalez

6522 NW County Road 146 Jennings

Summary

Accomplished Supervisor at Pilgrim's Pride with a proven track record in enhancing team efficiency and fostering a culture of excellence. Skilled in bilingual communication and operations management, I have significantly improved production processes and team performance. My strong work ethic and ability to mentor staff have contributed to achieving key organizational goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

25
25
years of professional experience

Work History

Supervisor

Pilgrim's Pride
01.2025 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Established clear priorities and production quality standards.
  • Evaluated existing production processes and identified areas for improvement.
  • Supervised ongoing daily production phases.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Cultivated professional working relationships with peers and supervisors.
  • Created an inclusive work culture that encouraged collaboration and open communication among staff members at all levels within the organization.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
  • Coordinated with other departments to maintain smooth and efficient product flow.

Bilingual Paraprofessional

Suwannee School Board
03.2019 - 05.2022
  • Served as translator and interpreter for written and verbal communication to students, parents and staff members.
  • Demonstrated flexibility, coped with challenges of rapidly changing world and assisted students lacking language proficiency.
  • Supported teacher in classroom discipline and maintained standards of pupil behavior.
  • Displayed knowledge of various routine educational tasks, duties and procedures and followed specific instructions of teacher.
  • Worked expertly and productively with students and parents from diverse ethnic groups.
  • Contributed to a positive school climate by participating in extracurricular activities, clubs, and events that promoted inclusivity.
  • Bridged language gaps between parents and school staff through efficient interpretation during meetings and events.
  • Improved bilingual communication in the classroom by providing translation services for students and teachers.
  • Helped teachers manage bus loading and unloading.

Public Relations Management Assistant

Sheraton Hotel & International Resorts
05.2000 - 10.2005
  • Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
  • Prepared and charted data and metrics for detailed status reports.
  • Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
  • Maintained a high level of confidentiality while handling sensitive information related to personnel matters or legal issues within the organization.
  • Leveraged strong organizational skills to maintain accurate records, streamline office procedures, and create a more efficient work environment for team members.
  • Oversaw training and onboarding process for all newly hired employees.
  • Enhanced team productivity with thorough training in company policies, procedures, and software applications.
  • Maintained high level of confidentiality handling sensitive information, ensuring trust and integrity in all professional interactions.
  • Improved customer engagement by responding promptly to inquiries, leading to higher satisfaction and loyalty.
  • Contributed to a positive work environment with excellent interpersonal skills and an ability to resolve conflicts effectively when necessary.
  • Prepared comprehensive reports for senior management, highlighting key performance indicators and areas for improvement.
  • Streamlined communication between departments, enhancing operational efficiency with establishment of clear protocols.
  • Assisted in negotiating contracts with vendors, ensuring favorable terms and cost savings for company.
  • Facilitated effective communication channels between senior management and staff, contributing to cohesive and informed workplace.
  • Facilitated onboarding process for new hires, ensuring smooth transition and integration into company culture.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Managed data and correspondence to secure information across complex landscapes of organizational departments.

Education

Law

UPSJB Private University Law School
Lima-Peru
04-2005

English Language

ICPNA Peruvian North American Institute
Lima-Peru
04-1998

Associate of Science - Computer Programmer/Systems Analyst

Technological Institute CEPEA
Lima-Peru
12-1995

Skills

  • Training and mentoring
  • Teamwork and cooperation
  • Office administration
  • Goal oriented
  • Staff management
  • Business management
  • Strong work ethic and dependable
  • Decision-making
  • Business communications
  • Bilingual communication
  • Safety protocols
  • Operations management

Timeline

Supervisor

Pilgrim's Pride
01.2025 - Current

Bilingual Paraprofessional

Suwannee School Board
03.2019 - 05.2022

Public Relations Management Assistant

Sheraton Hotel & International Resorts
05.2000 - 10.2005

Law

UPSJB Private University Law School

English Language

ICPNA Peruvian North American Institute

Associate of Science - Computer Programmer/Systems Analyst

Technological Institute CEPEA

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