Erika Hagans
Jacksonville,FL
Summary
Compassionate LPN with extensive experience at Arbor Medical Staffing, excelling in medication administration and patient assessments. Proven ability to enhance patient care through effective communication and clinical decision-making. Committed to maintaining high standards of infection control and quality assurance in diverse healthcare settings.
Overview
2021
2021
years of professional experience
Work History
LPN
Arbor Medical Staffing
LPN Charge Nurse
San Jose Health and Rehabilitation
04.2018 - 03.2020
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
- Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
- Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
- Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
- Served as charge nurse, caring for patients with serious illnesses.
- Provided compassionate end-of-life care, supporting patients and their families through difficult times.
- Managed complex wound care cases, applying advanced knowledge of wound healing principles to achieve optimal results.
- Developed strong relationships with patients'' families, keeping them informed of progress reports and collaborating on decisions regarding their loved ones'' healthcare plans.
- Assisted physicians during procedures, demonstrating strong clinical knowledge and attention to detail for successful outcomes.
- Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Improved infection control measures by closely monitoring staff adherence to proper hand hygiene protocols.
- Collaborated with interdisciplinary team members to optimize patient outcomes and deliver high-quality care.
- Coordinated timely admissions, transfers, and discharges for efficient bed utilization within the nursing unit.
- Conducted regular staff trainings to ensure competence in clinical skills, improving overall quality of care on the unit.
- Evaluated staff performance through regular assessments, identifying areas for improvement and facilitating professional development opportunities.
- Enhanced staff morale by fostering a supportive work environment, recognizing outstanding performance, and addressing concerns effectively.
- Achieved successful unit leadership by providing quality nursing care to Number to Number patients per day in Number-bed unit.
Medical Records Clerk
Nortport Health
03.2005 - 05.2018
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient confidence by keeping patient records information confidential.
- Printed and photocopied documents to provide patients with copies of medical records.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Supported medical staff by providing organized and accurate medical records.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.
- Maintained patient records in compliance with security regulations.
- Performed regular audits of stored medical records to verify accuracy, completeness, and adherence to documentation requirements.
- Assisted in training new Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality.
- Collaborated with physicians and nurses, providing timely access to accurate and up-to-date medical records.
- Expedited processing times for incoming correspondence through prompt distribution amongst appropriate staff members.
- Facilitated smooth transitions for patients transferring between facilities, coordinating the release of their medical records following all legal requirements.
- Managed record retention schedules, ensuring legal compliance and efficient use of storage space.
- Improved patient satisfaction by quickly addressing requests for medical information.
- Ensured timely destruction of outdated records, maintaining compliance with retention policies.
- Organized storage of physical records, optimizing space utilization and accessibility.
- Conducted regular audits of medical records for completeness and accuracy, ensuring regulatory compliance.
- Coordinated with IT department to resolve technical issues in electronic record systems, reducing downtime.
Education
LPN - Nursing
First Coast Technical College
Saint Augustine, FL09.1996
Skills
- Medication administration
- Vital signs monitoring
- Medical documentation
- Geriatric nursing
- Infection control
- Tracheostomy care
- Compassionate care
- Diabetes management
- End-of-life care
- Nursing ethics
- Rehabilitation nursing
- Palliative care
- Respiratory care
- Post operative care
- Orthopedic nursing
- Cardiac care
- IV therapy
- Patient documention
- Clinical decision making
- Wound care
- Direct patient care
- HIPAA compliance
- Clinical documentation
- Patient assessments
- Medication dispensing
- Physical assessment
- Documentation accuracy
- Family communication
- Clinical judgment
- Care planning
- Geriatric care
- Staff supervision
- Patient management
- Health education
- Writing reports
- Medical records management
- Regulatory requirements
- Case management
- Quality assurance
- HIPAA protocols
- Multi-tasking and prioritization
- Cultural competence
Timeline
LPN Charge Nurse
San Jose Health and Rehabilitation
04.2018 - 03.2020
Medical Records Clerk
Nortport Health
03.2005 - 05.2018
LPN
Arbor Medical Staffing
LPN - Nursing
First Coast Technical College
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