Erika Hampton
College Station,TX
Summary
Dedicated and detail-oriented personal assistant and house cleaning with experience providing comprehensive support and ensuring clean home environments for clients. Skilled in managing daily schedules, organizing tasks, and cleaning duties to improve efficiency. Demonstrate a strong work ethic, good time management, and ability to meet and exceed client expectations. Proven track record of building strong client relationships, and ensuring satisfaction with both organizational and housekeeping responsibilities.
Overview
4
4
years of professional experience
Work History
House Cleaner
In-House Employment
08.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
House Assistant
In-Home Employment
02.2022 - Current
- Enhanced family''s daily routine by managing schedules, appointments, and household tasks.
- Managed household inventory effectively, ensuring necessary supplies were always stocked and reducing instances of last-minute shopping runs.
- Facilitated smooth communication between family members and managed important documents, ensuring organization within the household.
- Coordinated with external service providers like landscapers or repair technicians to ensure prompt attention to maintenance issues.
Server
Wings N More
09.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Personal Organizer
In-Home Employer
12.2020 - 07.2024
- Collaborated with clients to establish short-term and long-term organizing goals, providing guidance on maintaining organized environments.
- Enhanced client satisfaction by implementing personalized organizing systems tailored to individual needs and preferences.
- Established trust with clients by maintaining confidentiality, respecting personal boundaries, and adhering to the highest professional standards.
- Revamped closet organization for improved accessibility, visibility, and wardrobe management.
- Developed strong relationships with clients by demonstrating empathy, understanding personal circumstances, and providing non-judgmental support during the organizing process.
Education
Associate of Arts - Criminal Justice
Blinn College
Brenham, TX05-2027
High School Diploma -
Kingwood High School
Kingwood, TX05-2021
Skills
- Home maintenance
- Strong multitasking
- Laundry management
- Supply inventory management
- Strong work ethic
- Organizational skills
- Exceptional customer service
- Physical organization
- Cleaning and sanitization
- Excellent oral and written communication
- Open minded
Languages
English
Interests
- Personal development and Self-Improvement
- DIY and Home Improvement
- Team Sports
- Animal Care
- Interior Organizing
- Mindfulness Practices
- Offering time and support to shelters for the homeless, women, and animals
- I like trying new recipes and food trends
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Server
Wings N More
09.2024 - 01.2025
House Cleaner
In-House Employment
08.2024 - Current
House Assistant
In-Home Employment
02.2022 - Current
Personal Organizer
In-Home Employer
12.2020 - 07.2024
Associate of Arts - Criminal Justice
Blinn College
High School Diploma -
Kingwood High School
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