Erika Henika

Work History

Gold Flora Corporation

01.2023 - Current

Provided strategic leadership and operational support for 16 retail and delivery locations across California.
Developed and implemented operational Standard Operating Procedures (SOPs) to streamline business processes and improve efficiency across a $115M retail organization.
Managed and analyzed retail business data .
Created and presented weekly retail analytics reports to the Executive team.
Collaborated with cross-functional support departments—within a vertically integrated business to ensure alignment and effective communication between teams.
Designed and delivered comprehensive training presentations.
Hosted and facilitated weekly leadership calls for the retail management team, fostering collaboration and alignment on business objectives and strategies.
Developed and maintained financial tools to accurately record, manage, and reconcile cash and other tender payments for all store locations.
Led as Project Manager for the implementation of new payment tender systems, overseeing end-to-end project execution.

The Parent Company (acquired by Gold Flora Co.)

09.2021 - Current

Provided strategic leadership for multiple retail locations within the region, overseeing day-to-day operations and ensuring consistent execution of company standards.
Developed and implemented regional sales strategies to drive revenue growth, increase profitability, and meet performance targets across all stores.
Led and mentored store managers, fostering a high-performance culture through leadership development, team coaching, and performance management.
Facilitated transitions during mergers and acquisitions, ensuring operational continuity, effective integration of teams, and alignment of processes across newly acquired entities.
Partnered with HR in talent acquisition, recruitment, and retention.
Ensured compliance with company policies, legal requirements, and health and safety regulations.
Monitored and analyzed customer feedback and key performance metrics,.
Provided regular performance reporting and data-driven insights to senior leadership,.

Caliva (merged Into The Parent Company)

05.2015 - Current

Provided strategic leadership for multiple retail locations, overseeing daily operations and ensuring consistent execution of company standards.
Developed and implemented sales strategies.
Monitored financial performance.
Led recruitment, training, and development of store leadership teams.
Ensured exceptional customer service.
Oversaw inventory management.
Executed promotional and marketing initiatives
Collaborated with cross-functional departments, including HR, Marketing, and Finance, to ensure successful implementation of company initiatives and policies.
Maintained visual merchandising standards.
Developed and managed store budgets

Anthropologie

12.2010 - 06.2015

Oversaw daily store operations for a high volume retail store, ensuring all departments functioned efficiently and adhered to company policies and standards.
Managed and motivated a staff of 60 direct employees including multiple department heads.
Monitored financial performance.
Implemented and enforced loss prevention strategies
Ensured exceptional customer service,.
Led recruitment, training, and development.
Developed staff schedules