Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Erika Hernandez

Corpus Christi,TX

Summary

I’m seeking this position to grow my work experience as a group fitness instructor with Crunch. I'm a hardworking and reliable employee with background knowledge of the fitness industry. I excel in managing employees, engaging with others, leading groups to success through motivation, and creating a positive and inclusive environment. My expertise in enhancing member satisfaction and collaborating effectively with staff positions me well to contribute to the Crunch Fitness team. Passionate about promoting health and wellness, I am eager to bring my energy, skills, and dedication to this role.

Overview

4
4
years of professional experience

Work History

Deli Food Rep/Connection Food Sampler/Seafood Rep.

H-E-B
Corpus Christi, TX
04.2023 - Current
  • Organized deli shelves, stocked product, rotated products according to expiration date.
  • Assisted with ordering merchandise.
  • Greeted customers in a friendly and professional manner.
  • Created attractive displays to showcase new and existing products.
  • Maintained accurate records of inventory levels and sales data.
  • Provided customer service by answering questions about deli items and prices.
  • Ensured that all food safety regulations were followed at all times.
  • Checked equipment on a daily basis to ensure proper functioning.
  • Kept up-to-date knowledge of current specials and promotions offered in the deli department.
  • Cleaned work areas including counters, floors, shelves, coolers.
  • Performed regular maintenance checks on refrigeration units to maintain optimal temperature levels.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Documented and entered special orders for event catering and party trays.
  • Developed strategies for increasing sales and profitability of the seafood department.
  • Adhered to all safety regulations in the handling and preparation of food samples
  • Monitored inventory levels, placed orders, and managed stock rotation.
  • Trained new employees on proper handling, stocking, merchandising, pricing, sanitation, and product knowledge techniques.
  • Practiced proper lifting when breaking down heavy boxes from pallets.

Cashier/Seasonal/Fabric

Hobby Lobby
Corpus Christi, Texas
08.2022 - 04.2023
  • Operated cash register to receive payment by cash, check, and credit card.
  • Accepted cash and credit card payments, issued receipts, and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered a high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Learned roles of other departments to provide coverage and keep the store operational.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Processed refunds for worn, damaged, and broken merchandise.
  • Examined products and trimmed off excess materials to meet specifications.
  • Measured to cut materials.

Cashier/Order Taker/Curbside

Dairy Queen
Corpus Christi, Texas
03.2020 - 05.2020
  • Pleasantly greeted and welcomed customers to establishment prior to taking food order.
  • Operated cash register to receive payments and issue change with high degree of accuracy.
  • Communicated effectively with kitchen staff regarding menu questions, length of wait, incorrect orders and product availability.
  • Received food and beverage orders from guests via telephone and accurately relayed orders to service attendants.
  • Clearly communicated additional meal requirements, allergies, dietary needs and special requests to kitchen.
  • Maintained up-to-date knowledge of menus, kitchen practices and other areas of interest to accurately fulfill orders and answer customer questions.
  • Carefully reviewed prepared items against customer orders to verify accuracy prior to delivery.
  • Reduced work stoppages by keeping counter areas well stocked with drink supplies, condiments and napkins during non-peak hours.

Education

Bachelors - Business Management and Digital Marketing

Texas A&M University - Kingsville
Kingsville, TX
12-2025

Tuloso Midway High School
05.2022

Skills

  • Public Speaking
  • Class Instruction
  • Safety awareness
  • Marketing
  • Leadership
  • Creative
  • Organization
  • Hardworking
  • Initiative
  • Adaptability
  • Problem-Solving
  • Multi-Tasking

Accomplishments

Region winners at Tuloso Midway High school UIL OAP in 2019

Bi-District winners at Tuloso Midway High school UIL OAP in 2021

District winners at Tuloso Midway High school UIL OAP in 2021

Region winners at Tuloso Midway High school UIL OAP in 2021

State winners at Tuloso Midway High school UIL OAP in 2021

*All awarded by Texas UIL OAP Board

References

Celina Vargas                   (361) 522-5350        Teacher               

Nathaniel Lombardo        (361) 726-3881         Classmate

Timeline

Deli Food Rep/Connection Food Sampler/Seafood Rep.

H-E-B
04.2023 - Current

Cashier/Seasonal/Fabric

Hobby Lobby
08.2022 - 04.2023

Cashier/Order Taker/Curbside

Dairy Queen
03.2020 - 05.2020

Bachelors - Business Management and Digital Marketing

Texas A&M University - Kingsville

Tuloso Midway High School
Erika Hernandez