Erika Hernandez
Dublin,CA
Summary
Real estate administrative and transaction coordinator for 3 plus years. Experienced in running and managing a team of individuals to accomplish common goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Transaction Coordinator
Graham Team Realtors
Killeen, TX
12.2018 - 12.2020
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
- Organized and maintained digital files for easy access, streamlining the document retrieval process during audits or inquiries.
- Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
- Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
- Expedited closing times through proactive communication with agents, clients, and third-party vendors.
- Assisted in training new team members on company protocols, software usage, and best practices for transaction coordination.
- Facilitated successful closings by coordinating with escrow officers, lenders, inspectors, appraisers, and other professionals involved in the process.
- Enhanced client satisfaction by providing exceptional customer service throughout the entire transaction process.
- Resolved issues between parties involved in the transaction diplomatically while maintaining professionalism at all times.
- Collaborated effectively with team members to ensure seamless operation and timely completion of tasks.
Server
Olive Garden Restaurant
Temple, TX
04.2018 - 11.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Administratve Leasing Coordinator
StarPointe Realty
Killeen, TX
03.2016 - 05.2018
- Enhanced customer service by promptly responding to questions and providing accurate information about available properties.
- Managed leasing documentation, including lease agreements, addendums, and move-in/move-out forms, ensuring accuracy and compliance with local regulations.
- Streamlined the leasing process for prospective tenants, ensuring timely completion of application materials and background checks.
- Assisted in marketing efforts for property vacancies using targeted social media campaigns, online listings, and open house events.
Education
Bachelor of Arts - Studio Art
Campbell University
Buies Creek, NCHigh School Diploma -
Hoke County High School
Raeford, NC05.2009
Skills
- Food service knowledge
- Food service safety
- Food Service Management
- People Management
- Exceptional customer service
- Guest Engagement
- Strong Work Ethic
- Cleanliness standards
- Safe Food Handling
- Team Leadership
- Time Management
- Complex Problem-Solving
- Verbal and written communication
- Deadline Management
Timeline
Transaction Coordinator
Graham Team Realtors
12.2018 - 12.2020
Server
Olive Garden Restaurant
04.2018 - 11.2019
Administratve Leasing Coordinator
StarPointe Realty
03.2016 - 05.2018
Bachelor of Arts - Studio Art
Campbell University
High School Diploma -
Hoke County High School
Similar Profiles
Kim BredesonKim Bredeson
Real Estate Coordinator at Muljat Group,The Johnson Team RealtorsReal Estate Coordinator at Muljat Group,The Johnson Team Realtors
Ron VitelloRon Vitello
Real Estate Agent at The Matt Hester Team at Harry Norman RealtorsReal Estate Agent at The Matt Hester Team at Harry Norman Realtors
Michael SalasMichael Salas
Executive Assistant at Salas Team RealtorsExecutive Assistant at Salas Team Realtors