Erika Hernandez
West Covina,CA
Summary
Experienced Medical Office Assistant with 13 years of Medical Billing/Receptionist experience. Trained in medical billing and coding. Friendly, dependable and positive attitude.
Overview
13
13
years of professional experience
Work History
Medical Billing/Receptionist
Herrera and Medical Group
10.2012 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Processed medical insurance claims and payments.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
Education
Medical Billing -
Northwest College
West Covina, CA06-2012
High School Diploma -
Mountain View High School
El Monte, CA06-2005
Skills
- Claim submission
- Multitasking and organization
- Payment posting
- Co-payment collection
- Medical claims submission
- Insurance verifications
- Reminder calls
- Patient scheduling
- EMR / EHR
- Inventory
Languages
Spanish
Timeline
Medical Billing/Receptionist
Herrera and Medical Group
10.2012 - Current
Medical Billing -
Northwest College
High School Diploma -
Mountain View High School