Tamara Lane
Henderson,NV
Summary
Compassionate foster care provider with expertise in individualized support plans and child advocacy. Demonstrated problem-solving skills and effective communication in creating engaging activities that foster emotional well-being.
Overview
16
16
years of professional experience
Work History
Foster Care Provider
State California
Bakersfield, California
07.2010 - Current
- Delivered daily care and supervision for foster children, ensuring safety and well-being.
- Created individualized support plans addressing specific needs and goals of each child.
- Delivered emotional support to children and families throughout the fostering process.
- Partnered with community providers to advocate effectively for children's needs and access to services.
- Organized recreational activities to enhance social skills and encourage engagement.
- Organized social events for children to interact with one another outside of the home setting.
Customer Care Representative
All of Us Or None
Oakland, California
06.2020 - 08.2022
- Assisted customers with inquiries and provided timely solutions.
- Answered customer inquiries over the phone and via email.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Maintained a positive attitude while handling high-pressure situations efficiently.
- Collaborated with team members to enhance service quality and efficiency.
- Participated in team meetings to discuss strategies for improving customer satisfaction levels.
- Gathered customer feedback to suggest improvements for products and services.
Education
High School Diploma -
West High School
Bakersfield, CA06-1995
Skills
- Individualized support plans
- Child advocacy
- Crisis intervention
- Emotional support techniques
- Foster family engagement
- Child development
- Safety planning
- Recreational activity planning
- SDM tools knowledge
- Problem-solving abilities
- Problem solving
- Organizational skills
- Time management
- Effective communication
- Excellent communication
- Team collaboration
- Dedicated support
- Collaborative parenting strategies
Timeline
Customer Care Representative
All of Us Or None
06.2020 - 08.2022
Foster Care Provider
State California
07.2010 - Current
High School Diploma -
West High School