Erik A. Heyward
Parts Coordinator
Charlotte,NC
Summary
With over 10 years of experience in coordinating parts and managing inventory systems, I possess a solid foundation in organizational skills for maintaining accurate records and ensuring timely procurement. My track record showcases effective communication with suppliers and team members, contributing to the successful operation of the company.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Back Parts Manager
Model 1 Commercial Vehicles
02.2024 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Ordered parts for customers, repair and service departments for commercial bus equipment.
- Worked with managers to improve operational process for paperwork ..
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Coordinated with service department to ensure availability of parts, improving service turn around time.
Parts Coordinator
Amerit Fleet Services
08.2023 - 02.2024
- Ordered parts for customers, repair shops, and service departments for use in fleet equipment.
- Help provide parts/source parts for 600 tractor trailer units for amazon fleet on the west coast
- Located new vendors with better costs and set up terms and pricing structures to help reduce company expenses.
- Trained new team members on the proper guideline into ordering parts
- Handled day-to-day shipping and receiving overseeing more than 50 parts per day
Parts Associate
Carvana
10.2021 - 08.2023
- Assist mechanic with their parts needs
- Researched vehicles and parts via physical catalogs and electronic means.
- Organized parts storage and stocked inventory according to guidelines.
- Trained and mentored new employees on regulations, best practices and performance strategies.
- Called different dealerships for outsourcing parts
Parts Sales Associate
Napa IBS Piedmont Airlines
01.2018 - 09.2021
- Assist mechanics with there part/shop supply needs
- Bill out work orders though our fleet focus system
- Call different Parts Vendors on special order request
- Check in stock and clear out Purchase orders though our Napa Hub system
- Ordered parts from various distributors to fulfill demands.
Parts Delivery Driver
TNT Parts
07.2016 - 01.2018
- Load and unloaded truck/van with trailer parts from the warehouse
- Provided excellent customer service upon arrival of destination
- Deliver vast amount of parts to different trucking shops around the Appalachian area
Parts Sales Supervisor and Delivery Driver
O’Rielly Auto Parts
07.2014 - 08.2016
- Assist customers with vehicle issues and offer professional advice
- Supervise and train new employees
- Completed on-time deliveries by choosing best and most efficient routes.
- Install batteries headlight and wiper for all customers with purchases
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
Education
graphic design
Central Piedmont Community College
08.2012 - 01.2015
High School Diploma -
Rocky River High School
Charlotte, NC 08.2010 - 06.2012
Skills
Inbound and outbound calling
Key holder experience
Stock management
Sales
Shipping procedures understanding
Retail store support
Professional telephone demeanor
Order fulfillment
Proficient in microsoft office
Procurement expertise
Ordering parts
POS systems operations
Timeline
Back Parts Manager
Model 1 Commercial Vehicles
02.2024 - Current
Parts Coordinator
Amerit Fleet Services
08.2023 - 02.2024
Parts Associate
Carvana
10.2021 - 08.2023
Parts Sales Associate
Napa IBS Piedmont Airlines
01.2018 - 09.2021
Parts Delivery Driver
TNT Parts
07.2016 - 01.2018
Parts Sales Supervisor and Delivery Driver
O’Rielly Auto Parts
07.2014 - 08.2016
graphic design
Central Piedmont Community College
08.2012 - 01.2015
High School Diploma -
Rocky River High School
08.2010 - 06.2012
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