ERIKA HITE
Newberry
Summary
Highly resourceful, dedicated and solutions-oriented healthcare professional recently transitioned to Licensed Practical Nurse (NCLEX-PN Passed; License Pending). Offering experience in customer service, medical, and healthcare environments. Recognized throughout my career for effectively managing office operations, enhancing patient satisfaction, and improving workflow efficiencies. My overall goal is to continue to progress in the healthcare field where my experience can be utilized to assist both patients and healthcare providers.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Manager – Newberry College and Hospital
Newberry County Memorial Hospital
08.2023 - Current
- Oversee the daily operations of the hospital's administrative office and manage a team of staff members.
- Develop and implement office policies and procedures to improve efficiency and patient satisfaction.
- Coordinate patient scheduling, ensuring optimal use of resources and minimizing wait times.
- Maintain and update electronic health records, ensuring compliance with healthcare regulations and privacy standards.
- Facilitate communication between patients, medical staff, and administrative teams.
- Prepare and present regular reports to hospital management on office performance metrics.
- Lead training sessions for new administrative staff, promoting adherence to hospital policies.
PRN
Elite Gynecology
04.2023 - 08.2023
- Provided exceptional patient care supporting the full spectrum of gynecological services.
- Conducted patient assessments, obtained medical histories, and monitored vital signs.
- Maintained accurate and up-to-date patient records in the EHR system.
Certified Medical Assistant – Pulmonary and Cardiology
Prisma Health
10.2020 - 04.2023
- Performed clerical and administrative duties including admissions, discharges, and physician communication.
- Accountable for assessing patients by performing vital checks including blood pressure, sugar, and heart rate.
- Analyzed and verified patient information prior to drawing blood.
- Maximized workflow efficiency by scheduling and verifying upcoming appointments.
Quality Assurance Lab Technician
Samsung Electronics and Home Appliance Manufacturing
07.2019 - 10.2020
- Performed RoHS and Gas Chromatography/Mass Spectrometry (GCMS) testing for Phthalates.
- Utilized XFR handheld technology to X-ray washing machine components.
- Tested for hazardous chemicals including Chromium, Lead, Mercury, and Cadmium.
- Collaborated with supervisors to ensure all safety, policies, and procedures were practiced.
Certified Medical Assistant
Palmetto Health USC Parkridge – OBGYN
01.2016 - 07.2019
- Performed admissions, discharges, and critical telephone communication with physicians.
- Assessed patients via vital checks and recorded information on patient charts.
- Collaborated with physicians and nursing staff while assisting with diagnostic procedures.
- Handled instruments during procedures, obtained specimens, and ensured patient comfort.
Certified Medical Assistant
Doctors Care
10.2012 - 01.2016
- Verified insurances, medical records, and drug screens prior to patient visits.
- Gathered charge information, entered codes into database, and completed the billing process.
- Delivered telephone messages to clinical staff while accurately correlating patient files.
- Completed registration check-in/out functions and updated all daily, weekly, and monthly reports.
Education
Practical Nursing Program - LPN
Piedmont Technical College
Greenwood, SC12.2025
Medical Assistant Diploma - undefined
Remington College
Columbia, SC06.2011
Skills
- Clinical: Vital Signs and Urinalysis, Phlebotomy and Injections, EKG Training, Charting Audits, Patient Assessments
- Administrative: Healthcare Office Administration, EHR Management, Staff Management, Budget Management, Healthcare Compliance
- Operations: Patient Relations, Scheduling and Coordination, Inventory Control, Report Generation
Certification
- Licensed Practical Nurse (LPN) | South Carolina Board of Nursing (NCLEX-PN Passed January 2026; License Pending)
- Registered Medical Assistant
- HIPAA / OSHA Trained
- CPR / BLS Certified
Timeline
Office Manager – Newberry College and Hospital
Newberry County Memorial Hospital
08.2023 - Current
PRN
Elite Gynecology
04.2023 - 08.2023
Certified Medical Assistant – Pulmonary and Cardiology
Prisma Health
10.2020 - 04.2023
Quality Assurance Lab Technician
Samsung Electronics and Home Appliance Manufacturing
07.2019 - 10.2020
Certified Medical Assistant
Palmetto Health USC Parkridge – OBGYN
01.2016 - 07.2019
Certified Medical Assistant
Doctors Care
10.2012 - 01.2016
Medical Assistant Diploma - undefined
Remington College
Practical Nursing Program - LPN
Piedmont Technical College