Summary
Overview
Work History
Education
Skills
Timeline
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Erika Howland

Pittsburgh,PA

Summary

Dynamic Account Director with a proven track record at 9Rooftops Marketing, specializing in strategic planning and client relationship management. Spearheaded initiatives generating over $700,000 in new revenue, leveraging advertising experience and effective communication to exceed client objectives. Achieved a 26% revenue increase through innovative campaign management and strategic insights.

Overview

23
23
years of professional experience

Work History

Account Director

9Rooftops Marketing
Pittsburgh, PA
04.2021 - Current
  • Manages strategic and tactical execution of services across agency disciplines, encompassing creative development and integrated campaigns.
  • Facilitates the achievement of long-term strategic plans, benchmarks, and key objectives within established timelines and budgets.
  • Generates growth by making proactive recommendations and implementing tailored account strategies.
  • Develops strategic recommendations based on deep understanding of client's business objectives.

Accomplishment Highlights:

  • Assisted with the growth of a large-scale dental client, which resulted in an incremental scope of work and a 26% increase in agency revenue.
  • Led numerous business development initiatives and pitches, generating over $700,000 in new agency revenue awarded in 2024.
  • Collaborated with digital marketing professionals to strategize, execute, and analyze data for a major $15 million multi-channel retail campaign.

Account Supervisor

Red House Communications
Pittsburgh, PA
05.2019 - 04.2021
  • Maintained oversight of client organizational dynamics to ensure healthy working relationships.
  • Engaged clients in both strategic and tactical planning to align with marketing objectives and financial constraints.
  • Leveraged traditional and digital marketing techniques to synchronize strategies across multiple channels.

Account Executive, Copywriter

Tungsten Creative Group
Erie, PA
05.2013 - 04.2021
  • Provided client management, project oversight, and copywriting services for multiple campaigns.

Accomplishment Highlights:

  • Managed development of unique creative projects spanning TV, radio, digital platforms and print media for different service lines within UPMC - a nationally ranked and world-renowned health care system.
  • Played a key role in the launch of re-branding initiatives for multiple non-profit organizations across the region, enhancing market presence.

Contributing Editor

ERIE Magazine, IN Community Magazines, Lake Erie Lifestyle, Great Lakes Life
04.2008 - 10.2013
  • Forged partnerships with external sources to gain exclusive access to information and resources.
  • Crafted engaging stories, articles, and newsletters for publication.
  • Performed extensive research to verify published content's accuracy and credibility.

Coordinator of School & Community Relations

Millcreek Township School District
Erie, PA
10.2009 - 05.2013
  • Assisted district leaders in formulating and sharing critical messages effectively.
  • Coordinated with district television studio, print shop, Webmaster and Office of School Advancement to optimize communication tools.
  • Cultivated relationships with community leaders, organizations, and news media.

Accomplishment Highlights:

  • Introduced strategic initiatives improving visibility into the allocation of an $86 million annual budget.
  • Revitalized online presence for the district across various social media channels.
  • Enhanced taxpayer engagement by designing quarterly magazine content showcasing district goals and initiatives.

Community Development Specialist

City of Erie
Erie, PA
04.2007 - 10.2009
  • Supported collaborative efforts to manage and promote the city's grant focused on eliminating residential lead poisoning.
  • Ensured compliance and effective utilization of Community Development Block Grant, HOME, and Emergency Shelter funding.
  • Authored and managed grants for state and federal programs focused on neighborhood stabilization.

Accomplishment Highlights:

  • Facilitated the launch of a community-focused certification program aimed at securing more than 100 jobs for local residents in professional painting roles.
  • Wrote and produced episodes for Erie Speaks, enhancing communication channels between the Mayor's office and residents.
  • Revamped the Mayor's Roundtable on Disabilities to enhance collaboration with the disabled community.

Newscast Producer, Reporter

WJET-TV, WJW Fox 8
Erie, PA
03.2002 - 04.2007
  • Organized and scheduled daily news content to ensure timely broadcast.
  • Developed story ideas, wrote scripts, and conducted interviews for newscast segments.
  • Scheduled interviews with guests and assigned stories to news reporters to optimize coverage and meet deadlines.

Education

M.S. - Mass Media and Journalism Art

PennWest Clarion University
Clarion, PA

B.S. - Mass Communications

University of North Carolina at Pembroke
Pembroke, NC

Skills

  • Advertising Experience
  • Campaign management
  • Client Relationship Management
  • Effective communication
  • Profit and revenue-generating strategies
  • Strategic Planning

Timeline

Account Director

9Rooftops Marketing
04.2021 - Current

Account Supervisor

Red House Communications
05.2019 - 04.2021

Account Executive, Copywriter

Tungsten Creative Group
05.2013 - 04.2021

Coordinator of School & Community Relations

Millcreek Township School District
10.2009 - 05.2013

Contributing Editor

ERIE Magazine, IN Community Magazines, Lake Erie Lifestyle, Great Lakes Life
04.2008 - 10.2013

Community Development Specialist

City of Erie
04.2007 - 10.2009

Newscast Producer, Reporter

WJET-TV, WJW Fox 8
03.2002 - 04.2007

M.S. - Mass Media and Journalism Art

PennWest Clarion University

B.S. - Mass Communications

University of North Carolina at Pembroke
Erika Howland