ERIKA HUFFMAN
Orlando,FL
Summary
Dynamic hospitality professional skilled in team leadership and digital marketing. Adept at launching successful promotional campaigns, enhancing team communication, and streamlining operations to improve guest experiences and drive revenue growth.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Manager • Marketing Manager • Bartender
Flanagan's Sports Pub
Winter Springs, FL
01.2023 - Current
- Managed in-house marketing, encompassing social media messaging, event promotion, and content creation to boost visibility.
- Developed and launched promotions, specials, and events that increased sales and fostered long-term guest loyalty.
- Led a diverse team by enhancing communication, resolving conflicts, and promoting a high-morale work environment.
- Executed daily checkouts, balanced registers, and accurately closed out end-of-day financials.
- Delivered outstanding guest service through extensive product knowledge and relationship building.
- Supported bar operations with drink preparation, upselling strategies, inventory coordination, and compliance with alcohol service regulations.
Scheduling Manager | Social Media Manager
Days Home Solutions
Orlando, FL
01.2022 - 01.2024
- Scheduled and confirmed subcontractor and customer appointments to adhere to project timelines.
- Coordinated timelines with project management and contractors to establish achievable project milestones.
- Recommended actions to keep projects on schedule and within budget constraints.
- Prepared and maintained project plans, staffing requirements, budgets, and progress reports.
- Maintained project records and baseline schedules to enhance accuracy in future planning.
- Demonstrated expertise in construction timelines and scheduling platforms including CoConstruct and Buildertrend.
- Provided frontline customer support through calls and emails, resolving issues with professionalism.
- Spearheaded a social media campaign to generate leads and showcase ongoing and completed projects.
Marketing Manager / Event Coordinator
Bowigens Beer Company
Casselberry, FL
01.2020 - 01.2022
- Developed brand marketing strategies that increased awareness and boosted taproom traffic.
- Collaborated with creative teams to execute impactful marketing campaigns and event promotions.
- Produced print marketing materials such as flyers, posters, table inserts, and beer boards for enhanced brand visibility.
- Created daily social media content for Twitter, Facebook, and Instagram to engage the audience.
- Supported communication strategies while providing administrative services to optimize marketing effectiveness.
Education
Bachelor of Arts - Hospitality Management
University of Central Florida – Rosen College of Hospitality Management
01-2022
Associate of Arts - Hospitality
Valencia College
Orlando, FL01-2019
Skills
- Digital marketing
- Social media management
- Brand development
- Project scheduling
- Documentation and reporting
- Financial reporting
- Supply chain coordination
- Team leadership
- Conflict resolution
- Customer experience
- Relationship management
- Multitasking and organization
Certification
Cicerone Beer Server Certified, Guest Service Certification – Valencia Hospitality Group, ServSafe Certified, Notary
Timeline
Manager • Marketing Manager • Bartender
Flanagan's Sports Pub
01.2023 - Current
Scheduling Manager | Social Media Manager
Days Home Solutions
01.2022 - 01.2024
Marketing Manager / Event Coordinator
Bowigens Beer Company
01.2020 - 01.2022
Bachelor of Arts - Hospitality Management
University of Central Florida – Rosen College of Hospitality Management
Associate of Arts - Hospitality
Valencia College