Erika Inocencio
Kelso
Summary
Compassionate and detail oriented Psychology graduate with hands on experience in behavioral intervention, crisis de-escalation, and client advocacy, actively pursuing a Mental Health Specialist role. Demonstrates a proven ability to assess behavioral needs and implement evidence-based strategies (BIPs/PBSPs) while effectively collaborating with multidisciplinary teams to enhance client well-being. Proficient in data tracking tools (Qualtrics, Therap), active listening, and conflict resolution, committed to creating safe and structured environments for individuals facing developmental and behavioral challenges. Passionate about continuous learning and leveraging psychological expertise to empower clients on their journey toward mental and emotional growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Behavior Support Professional
LIFEWORKS
07.2021 - Current
Company Overview: Lifeworks is a social services organization through The Arc that offers resources to people with developmental disabilities and their families.
Responsibilities include, but are not limited to:
- Team supervision, training, and development
- Observing and documenting behaviors
- Implementing intervention strategies by following BIPs and PBSPs
- De-escalating crises
- Safety and advocacy
- Collaboration and communication with care providers, case managers, staff, clients, and client guardians
- Assisting with ADLs as needed
- Managing clients' finances as needed
Education
Bachelor of Science - Psychology
WASHINGTON STATE UNIVERSITY
VANCOUVER, WA07-2025
Associate of Arts -
Lower Columbia College
Longview, WA06-2021
Skills
- Word, Excel, Powerpoint, Therap, Qualtrics
- Written & Verbal communication
- De-escalation
- Adaptability
- Time Management
- Critical Thinking
- Team building
- Problem-solving
Certification
- Right Response
- CPR (Adult, Child, Infant)
- First-aid
- CITI
Timeline
Lead Behavior Support Professional
LIFEWORKS
07.2021 - Current
Bachelor of Science - Psychology
WASHINGTON STATE UNIVERSITY
Associate of Arts -
Lower Columbia College
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