Erika Jacobo Alvarez
Bakersfield,CA
Summary
Bilingual medical administration professional with over five years of experience in insurance verification, scheduling, and patient management. Skilled in enhancing operational efficiency and patient satisfaction through effective communication and accurate data entry. Seeking to contribute to a dynamic healthcare environment while continuing professional growth.
Overview
12
12
years of professional experience
Work History
Warehouse Associate
Ross Distribution Center
Shafter
10.2024 - Current
- Supported daily warehouse operations by accurately sorting and distributing inventory to designated areas.
- Picked and prepared numerous daily shipments in a controlled atmosphere warehouse environment.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Maintained efficiency and organization by ensuring items were properly allocated for processing and shipment.
- Organized storage areas to maximize space utilization and improve accessibility.
- Adapted quickly to changing priorities and workload demands to support overall productivity.
- Cross-trained in multiple departments to enhance flexibility and support teamwork.
- Assisted in training new warehouse associates on standard procedures and equipment usage.
- A Maintained accurate inventory records using warehouse management systems.
Medical Receptionist/Medical Assistant
Wellbeing
09.2018 - 07.2023
- Supported doctors by assisting with vital patient data and medical billing tasks.
Administered verification processes for insurance claims through efficient data entry.
Scheduled and confirmed appointments, enhancing operational efficiency.
Organized EKG systems by maintaining accurate filing procedures.
Managed the mailing of insurance documents to support timely processing.
Conducted scanning of patient files to bolster record accessibility.
Implemented coding standards for precise billing and collections.
Ensured compliance with relevant healthcare policies throughout administrative activities. - Collected and documented patient medical histories accurately.
- Supported doctors by assisting with vital patient data and medical billing tasks.Administered verification processes for insurance claims through efficient data entry.Scheduled and confirmed appointments, enhancing operational efficiency.Organized EKG systems by maintaining accurate filing procedures.Managed the mailing of insurance documents to support timely processing.Conducted scanning of patient files to bolster record accessibility.Implemented coding standards for precise billing and collections.Ensured compliance with relevant healthcare policies throughout administrative activities.
- Ensured cleanliness and safety of medical equipment and work areas, supporting a hygienic environment for patient care.
Cashier
Vallarta
11.2016 - 05.2017
- Operated cash register, processed transactions with cash, checks, credit cards, and EBT.
- Processed customer transactions efficiently and accurately.
- Maintained a clean and organized checkout area.
- Provided excellent customer service and resolved inquiries.
Medical Office (Extern 200 hours)
Dr. Jum OBGYN
09.2014 - 11.2014
- Created comfortable patient environment, measured vitals, greeted and roomed patients, confirmed appointments, authorized insurance, filed documents, managed inventory, restocked rooms, performed EMR data entry, and processed claim forms.
- Assisted in patient intake and updated medical records accurately.
- Supported the implementation of clinical procedures and best practices.
- Communicated effectively with patients regarding treatment plans and instructions.
Education
Medical Office Specialist Diploma -
Kaplan College
Bakersfield, CAHigh Diploma -
Highland
Bakersfield, CASome College (No Degree) - Pre Requisites
Unitek College
Bakersfield, CASkills
- Warehouse operations
- Inventory management
- Inventory tracking
- Stock management
- Order processing
- Shipping procedures
- Material handling
- Equipment operation
- Data entry
- Cash handling
- Microsoft Word
- Multitasking and organization
- Attention to detail
- Problem solving
- Customer service
- Able to establish priorities
Languages
English
Professional
Spanish
Professional
Timeline
Warehouse Associate
Ross Distribution Center
10.2024 - Current
Medical Receptionist/Medical Assistant
Wellbeing
09.2018 - 07.2023
Cashier
Vallarta
11.2016 - 05.2017
Medical Office (Extern 200 hours)
Dr. Jum OBGYN
09.2014 - 11.2014
Medical Office Specialist Diploma -
Kaplan College
High Diploma -
Highland
Some College (No Degree) - Pre Requisites
Unitek College