Summary
Work History
Skills
Timeline
Generic

Erika Keaton

Jackson,OH

Summary

Versatile Community Manager with successful history of meeting occupancy and financial goals while improving community satisfaction. Deep understanding of resident retention and business operations requirements. Brings close to 15 years of Affordable Housing experience.

Work History

Senior Community Manager

Wallick Communities LLC
New Albany, OH
07/06/20 - 02/26/24
  • Managed two apartment communities, providing affordable housing for 106 apartments. Followed Wallick policies and procedures,HUD, and LIHTC guidelines. Daily duties included but not limited to prospect application intake, rent payment processing, completion of annual certifications , interim certifications as needed. Other duties included filing of tenant documents, invoices, and other paper documents within the office. EIV ran with their respected reports completed in a timely manner. Devco updated monthly with all required information pertaining to tenants certifications. All property invoices entered and processed thru Yardi as invoices came in to office. Monthly supply ordered processed on all supplied needed for operation of properties. Preparation agency inspections such as MOR, REAC ( now Nspire ). Followup to any findings thru proper documentation to remain in compliance. Other basic office duties such as copying, faxing, emailing, filing, office and community building cleaning. Onsite supervision of maintenance staff on a daily basis. Process all time sheets, schedules in a timely manner.

Community Manager

Premier Management of Ohio
Marion, OH
09/06/14 - 07/13/20
  • Managed two affordable housing communities totaling 103 units subsidized by Rural Development and LIHTC. Application processing, file preparation with compliance officers to ensure files were 100% in compliance to PMI, RD and LIHTC guidelines. Process of monthly rent payments. Annual certifications and Interim certifications processed in a timely manner. During my time with PMI, I was nominated and awarded the 2018 National Family Community Manager of the Year.

Multi-Site Property Manager

Millinia Housing Management
Cleveland, OH
2007 - 2012
  • Managed two Rural Development communities totaling 112 apartments.

Skills

  • Operations Management
  • Income and expense management
  • Community marketing
  • Maintenance Oversight
  • Financial budgeting and reporting
  • Property Tours
  • Tenant and eviction laws
  • Daily Operations Management
  • Property Management
  • Meeting participation
  • Vendor Management
  • MS Office Suite
  • Staff Management
  • Payment Processing
  • Conflict handling
  • Workplace Safety
  • Administrative abilities
  • Resident relations
  • Staff Training
  • Knowledgeable in Yardi, EIV, DEVCO
  • Community Engagement
  • Employee Performance Management
  • Property Inspections

Timeline

Senior Community Manager

Wallick Communities LLC
07/06/20 - 02/26/24

Community Manager

Premier Management of Ohio
09/06/14 - 07/13/20

Multi-Site Property Manager

Millinia Housing Management
2007 - 2012
Erika Keaton