Erika King
West Palm Beach,FL
Summary
Dynamic Chief of Staff at CRA Media Group with a proven track record in strategic initiative execution and cross-functional team management. Leveraging strong influencing skills and ethical leadership, I optimized organizational structures, enhancing efficiency and fostering a culture of continuous learning, resulting in significant growth and improved resource allocation.
Overview
15
15
years of professional experience
Work History
Chief of Staff
CRA Media Group
03.2018 - Current
- Attended meetings to make informed business decisions, provide administrative support and evaluate progress toward goals and objectives.
- Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
- Aligned departmental goals with overall company vision, ensuring cohesive progress towards shared objectives.
- Provided comprehensive support to the CEO, enabling them to focus on critical decision-making and leadership tasks.
- Oversaw change management initiatives, minimizing disruption while maximizing positive outcomes during periods of transition.
- Optimized organizational structures, leading to increased efficiency and better resource allocation.
- Developed and executed strategic initiatives for improved company growth and long-term success.
- Managed cross-functional teams to ensure smooth collaboration and completion of high-priority projects.
- Conducted regular performance reviews for direct reports, providing constructive feedback for continuous professional growth.
- Mentored and developed junior staff members; fostering a culture of continuous learning and collaboration within the organization.
- Encouraged coordination and cooperation among departments and continuous review of interdepartmental processes to support quality control and improvement.
- Championed employee development programs, promoting personal growth and career advancement within the organization.
Summer Camp Director
KOP Mentoring Network
05.2025 - 08.2025
- Ensured camper safety through diligent supervision, risk management procedures, and adherence to established protocols.
- Arranged packed activity schedule with numerous outdoor activities, crafts and learning opportunities.
- Coordinated daily schedules for staff assignments and efficient use of shared resources throughout the summer season.
- Addressed any issues or concerns raised by parents professionally and efficiently, ensuring a high level of customer satisfaction.
- Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
- Developed strong relationships with local community organizations to enhance partnerships and increase camp visibility.
- Planned activities, events and field trips to enrich student development.
- Coached and mentored camp counselors and instructors in effective strategies for relating to students and teaching important life skills.
- Offered campers compassionate support for personal and social issues, helping each develop positive skills for dealing with interpersonal conflicts.
- Oversaw team of counselors and support team members.
- Evaluated program success using feedback from campers, parents, and staff to make informed improvements for future seasons.
- Established clear expectations regarding camper behavior rules while promoting a positive atmosphere conducive to learning.
- Attracted new families to the camp through targeted marketing efforts, including social media campaigns and community events participation.
- Fostered a culture of teamwork among staff members through regular team-building activities and open communication channels.
- Selected fresh and modern curricula, lesson plans, and technological resources for instruction.
- Streamlined registration process to improve efficiency and customer satisfaction during enrollment periods.
- Collaborated with stakeholders to create a welcoming and inclusive environment for all camp participants.
- Introduced creative ideas into traditional summer activities, effectively engaging campers during their stay.
- Conducted thorough evaluations of camp staff performance, providing constructive feedback for professional growth opportunities.
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Maintained camper files, properly storing and maintaining personal information.
- Advised camp management of camper-related issues and helped to formulate targeted resolution plans.
- Performed staff evaluations and addressed areas for improvement.
- Coordinated with other entertainment venues to create joint promotional events.
- Developed partnerships with external vendors and suppliers to obtain quality products and services.
Operations NCOIC
US Army
03.2014 - 09.2017
- Contributed to successful military exercises through effective coordination and task delegation among team members.
- Mentored junior soldiers in career progression strategies, enhancing their professional growth opportunities within the military structure.
- Developed strong leadership skills by supervising subordinates in daily tasks and long-term objectives.
- Secured and protected military property, assets, and personnel.
- Ensured soldiers'' welfare with consistent communication, addressing concerns, and providing guidance when needed.
- Oversaw equipment maintenance schedules, maximizing operational readiness while minimizing downtime.
- Established risk mitigation strategies, ensuring safety compliance and reducing potential hazards within the workplace.
- Served as liaison between departments, fostering effective communication and collaboration toward shared objectives.
- Managed resources effectively, optimizing allocation for maximum impact on organizational goals.
- Trained and mentored personnel in combat operations and tactics.
- Handled administrative requirements, maintained records and submitted operational reports.
- Led team in developing strategic plans to meet operational objectives.
- Executed tactical operations with accuracy and control.
- Planned and coordinated tactical movements of personnel and equipment.
- Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.
Cargo Specialist
United States Army
05.2010 - 09.2011
- Implemented safety measures that reduced workplace accidents while maintaining a high level of productivity among staff members.
- Implemented technology solutions such as warehouse management systems for enhanced visibility and control over inventory levels, leading to more accurate forecasting and better decisionmaking.
- Improved communication between departments by developing efficient information-sharing platforms for better collaboration.
- Conducted regular performance evaluations for team members, providing constructive feedback for professional growth and development opportunities within the organization.
- Facilitated timely delivery of cargo by coordinating with transportation partners and monitoring shipment statuses.
- Coordinated closely with customs officials to ensure adherence to import/export regulations while expediting clearance processes for time-sensitive shipments.
- Ensured accurate inventory management through meticulous record-keeping and regular audits.
- Increased efficiency in cargo handling by implementing streamlined processes and procedures.
- Optimized warehouse space utilization by reorganizing storage layouts and implementing effective shelving systems.
- Enhanced overall operational efficiency with thorough evaluation of existing processes and identification of areas for improvement.
- Managed complex logistics operations to ensure smooth flow of goods from suppliers to end customers.
- Assisted in the development of strategic plans for expanding the company''s cargo services into new markets and industries.
- Collaborated with cross-functional teams to design customized solutions catering to specific client requirements for their cargo needs.
- Developed contingency plans to address potential disruptions in the supply chain, minimizing impact on business operations.
- Trained new team members on company protocols, safety guidelines, and best practices in cargo handling.
- Prepared hazardous material shipments in compliance with safe handling practices.
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Streamlined documentation processes to improve accuracy and reduce time spent on administrative tasks related to cargo shipments.
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
- Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
- Created documents of load plans, cargo cleanliness inspections, and transportation processes.
- Implemented and maintained security protocols to safeguard cargo shipments.
Skills
- Influencing skills
- Meeting facilitation
- Collaborative mindset
- Ethical leadership
- Results orientation
- Innovation management
- Planning and prioritization
- Relationship building
- Attention to detail
- Time management
Timeline
Summer Camp Director
KOP Mentoring Network
05.2025 - 08.2025
Chief of Staff
CRA Media Group
03.2018 - Current
Operations NCOIC
US Army
03.2014 - 09.2017
Cargo Specialist
United States Army
05.2010 - 09.2011
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