Erika King
West Palm Beach,FL
Summary
Dynamic Chief of Staff at CRA Media Group with a proven track record in strategic initiative execution and cross-functional team management. Leveraging strong influencing skills and ethical leadership, I optimized organizational structures, enhancing efficiency and fostering a culture of continuous learning, resulting in significant growth and improved resource allocation.
Overview
15
15
years of professional experience
Work History
Chief of Staff
CRA Media Group
Delray Beach, FL
03.2018 - Current
- Attended meetings to make informed business decisions, provide administrative support and evaluate progress toward goals and objectives.
- Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
- Aligned departmental goals with overall company vision, ensuring cohesive progress towards shared objectives.
- Provided comprehensive support to the CEO, enabling them to focus on critical decision-making and leadership tasks.
- Oversaw change management initiatives, minimizing disruption while maximizing positive outcomes during periods of transition.
- Optimized organizational structures, leading to increased efficiency and better resource allocation.
- Developed and executed strategic initiatives for improved company growth and long-term success.
- Managed cross-functional teams to ensure smooth collaboration and completion of high-priority projects.
- Conducted regular performance reviews for direct reports, providing constructive feedback for continuous professional growth.
- Mentored and developed junior staff members; fostering a culture of continuous learning and collaboration within the organization.
- Encouraged coordination and cooperation among departments and continuous review of interdepartmental processes to support quality control and improvement.
- Championed employee development programs, promoting personal growth and career advancement within the organization.
Summer Camp Director
KOP Mentoring Network
Boca Raton, FL
05.2025 - 08.2025
- Ensured camper safety through diligent supervision, risk management procedures, and adherence to established protocols.
- Arranged packed activity schedule with numerous outdoor activities, crafts and learning opportunities.
- Coordinated daily schedules for staff assignments and efficient use of shared resources throughout the summer season.
- Addressed any issues or concerns raised by parents professionally and efficiently, ensuring a high level of customer satisfaction.
- Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
- Developed strong relationships with local community organizations to enhance partnerships and increase camp visibility.
- Planned activities, events and field trips to enrich student development.
- Coached and mentored camp counselors and instructors in effective strategies for relating to students and teaching important life skills.
- Offered campers compassionate support for personal and social issues, helping each develop positive skills for dealing with interpersonal conflicts.
- Oversaw team of counselors and support team members.
- Evaluated program success using feedback from campers, parents, and staff to make informed improvements for future seasons.
- Established clear expectations regarding camper behavior rules while promoting a positive atmosphere conducive to learning.
- Attracted new families to the camp through targeted marketing efforts, including social media campaigns and community events participation.
- Fostered a culture of teamwork among staff members through regular team-building activities and open communication channels.
- Selected fresh and modern curricula, lesson plans, and technological resources for instruction.
- Streamlined registration process to improve efficiency and customer satisfaction during enrollment periods.
- Collaborated with stakeholders to create a welcoming and inclusive environment for all camp participants.
- Introduced creative ideas into traditional summer activities, effectively engaging campers during their stay.
- Conducted thorough evaluations of camp staff performance, providing constructive feedback for professional growth opportunities.
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Maintained camper files, properly storing and maintaining personal information.
- Advised camp management of camper-related issues and helped to formulate targeted resolution plans.
- Performed staff evaluations and addressed areas for improvement.
- Coordinated with other entertainment venues to create joint promotional events.
- Developed partnerships with external vendors and suppliers to obtain quality products and services.
Operations NCOIC
US Army
Fort Eustis, VA
03.2014 - 09.2017
- Contributed to successful military exercises through effective coordination and task delegation among team members.
- Mentored junior soldiers in career progression strategies, enhancing their professional growth opportunities within the military structure.
- Developed strong leadership skills by supervising subordinates in daily tasks and long-term objectives.
- Secured and protected military property, assets, and personnel.
- Ensured soldiers'' welfare with consistent communication, addressing concerns, and providing guidance when needed.
- Oversaw equipment maintenance schedules, maximizing operational readiness while minimizing downtime.
- Established risk mitigation strategies, ensuring safety compliance and reducing potential hazards within the workplace.
- Served as liaison between departments, fostering effective communication and collaboration toward shared objectives.
- Managed resources effectively, optimizing allocation for maximum impact on organizational goals.
- Trained and mentored personnel in combat operations and tactics.
- Handled administrative requirements, maintained records and submitted operational reports.
- Led team in developing strategic plans to meet operational objectives.
- Executed tactical operations with accuracy and control.
- Planned and coordinated tactical movements of personnel and equipment.
- Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.
Cargo Specialist
United States Army
Camp Carroll, South Korea
05.2010 - 09.2011
- Implemented safety measures that reduced workplace accidents while maintaining a high level of productivity among staff members.
- Implemented technology solutions such as warehouse management systems for enhanced visibility and control over inventory levels, leading to more accurate forecasting and better decisionmaking.
- Improved communication between departments by developing efficient information-sharing platforms for better collaboration.
- Conducted regular performance evaluations for team members, providing constructive feedback for professional growth and development opportunities within the organization.
- Facilitated timely delivery of cargo by coordinating with transportation partners and monitoring shipment statuses.
- Coordinated closely with customs officials to ensure adherence to import/export regulations while expediting clearance processes for time-sensitive shipments.
- Ensured accurate inventory management through meticulous record-keeping and regular audits.
- Increased efficiency in cargo handling by implementing streamlined processes and procedures.
- Optimized warehouse space utilization by reorganizing storage layouts and implementing effective shelving systems.
- Enhanced overall operational efficiency with thorough evaluation of existing processes and identification of areas for improvement.
- Managed complex logistics operations to ensure smooth flow of goods from suppliers to end customers.
- Assisted in the development of strategic plans for expanding the company''s cargo services into new markets and industries.
- Collaborated with cross-functional teams to design customized solutions catering to specific client requirements for their cargo needs.
- Developed contingency plans to address potential disruptions in the supply chain, minimizing impact on business operations.
- Trained new team members on company protocols, safety guidelines, and best practices in cargo handling.
- Prepared hazardous material shipments in compliance with safe handling practices.
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Streamlined documentation processes to improve accuracy and reduce time spent on administrative tasks related to cargo shipments.
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
- Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
- Created documents of load plans, cargo cleanliness inspections, and transportation processes.
- Implemented and maintained security protocols to safeguard cargo shipments.
Skills
- Influencing skills
- Meeting facilitation
- Collaborative mindset
- Ethical leadership
- Results orientation
- Innovation management
- Planning and prioritization
- Relationship building
- Attention to detail
- Time management
Timeline
Summer Camp Director
KOP Mentoring Network
05.2025 - 08.2025
Chief of Staff
CRA Media Group
03.2018 - Current
Operations NCOIC
US Army
03.2014 - 09.2017
Cargo Specialist
United States Army
05.2010 - 09.2011