Erika King-Harris
Columbus,GA
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.
Overview
11
11
years of professional experience
Work History
Detail Correctional Officer
Public Works
02.2023 - 12.2023
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Assisted in development of procedures and policies to maintain peace and order in facility.
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
- Interviewed inmates to obtain information and assess needs.
- Received and accounted for personal possessions and determined inmate work assignments.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
- Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Supervised inmates during meals, recreation and other activities.
- Prepared reports to document incidents and violations.
- Documented inmate behavior and activities in logbooks.
- Investigated and responded to incidents of inmate misconduct.
- Provided assistance and guidance to inmates regarding daily activities.
- Established positive working relationships and maintained boundaries with resident offenders.
- Responded to inquiries from inmates and other members of public.
- Coordinated with other law enforcement personnel to exchange information.
Production Control, General Assembly
KIA Assembly Plant
04.2022 - 11.2022
- Enhanced production efficiency by streamlining processes and implementing improvements in workflow management.
- Reduced downtime by closely monitoring equipment performance and scheduling timely maintenance.
- Optimized resource allocation for smooth operations, ensuring adequate staffing and material availability.
- Collaborated with cross-functional teams to meet production deadlines and quality standards.
- Developed comprehensive production plans, aligning resources and schedules with project objectives.
- Increased output by identifying bottlenecks and implementing effective solutions for process optimization.
- Ensured compliance with safety regulations, conducting regular audits and enforcing adherence to protocols.
- Provided training to staff on new technologies and methodologies, improving overall team productivity.
- Managed inventory control systems to maintain optimal stock levels and minimize waste of materials.
- Implemented lean manufacturing principles, reducing costs while maintaining product quality standards.
- Evaluated employee performance, providing feedback and coaching for continuous improvement of individual skills and team dynamics.
- Conducted root cause analysis on production issues, developing corrective actions to prevent future occurrences.
- Supported new product introduction efforts by collaborating with engineering teams during the design phase for manufacturability considerations.
- Devised and implemented efficient processes for production tracking and inventory control.
- Created and implemented tracking systems to monitor progress and meet deadlines.
- Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
- Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
- Prepared and maintained comprehensive production reports to highlight production developments for management review.
- Forecasted production schedules and adjusted plans to accommodate changes in demand.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Trained new employees in various departments and safety standards.
- Reviewed production plans to identify and report potential risks.
- Planned material equipment and manpower needs for job.
- Monitored inventory use and adjusted inventory control techniques.
- Worked with managers to plan and coordinate production tasks.
- Prepared job order documents and gave timely approvals.
- Served as a liaison between production and other departments, fostering collaboration and effective communication to achieve shared goals in a timely manner.
- Improved communication within the production department through the implementation of daily huddles and status update meetings.
COVID-19 Screener
Actalent
12.2021 - 02.2022
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
- Assisted with development and implementation of COVID-19 protocols to establish detailed and clear guidelines.
- Communicated changes in COVID-19 protocols to staff and visitors to provide real time information and enhance preparation.
- Educated staff and visitors on importance of proper hygiene and social distancing to practice protective measures and avoid infection transmission.
- Monitored individuals for signs and symptoms of COVID-19 to apply prompt response and medical attention.
- Donned and removed personal protective equipment (PPE) per company protocols.
- Tracked and monitored health status of individuals entering premises to provide protection and control contamination.
- Provided COVID-19 FAQs and educational material to patrons and employees.
- Conducted contact tracing of staff and visitors in close contact with individuals testing positive for COVID-19 to check for possible symptoms and prepare for treatments.
- Protected individual confidentiality as prescribed by local, state, and federal mandates.
- Oversaw in-person and curbside patient registration and processing.
- Improved patient screening efficiency by implementing a streamlined COVID-19 testing process.
- Enhanced infection control practices through rigorous sanitization of screening areas and equipment.
- Minimized wait times for patients by coordinating with healthcare professionals to optimize the flow of traffic during screenings.
- Reduced errors in data entry by carefully recording patient information and ensuring accurate test results documentation.
- Contributed to community health efforts by providing essential COVID-19 screening services at various locations, such as schools and workplaces.
- Collaborated with local public health departments to track and report trends in COVID-19 cases, supporting informed decision-making processes.
- Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
- Provided compassionate care for anxious patients by offering clear communication about the testing procedure and expectations for results delivery.
- Assisted in training new team members on proper COVID-19 screening techniques, contributing to consistent high-quality service delivery.
- Increased overall patient satisfaction through exceptional customer service during the screening process, addressing questions or concerns promptly.
- Supported operations management by maintaining an organized inventory of necessary supplies and PPE for optimal safety standards during screenings.
- Coordinated effectively with other screeners to ensure consistent application of clinical guidelines across all testing sites within the organization''s network.
- Aided in efficient workflow management by accurately scheduling appointments for individuals seeking COVID-19 tests based on availability and priority groups.
- Educated patients on preventative measures against virus transmission, promoting a healthier community response to the pandemic.
- Facilitated smooth communication between laboratory staff, healthcare providers, and patients regarding test results and follow-up recommendations.
- Kept up-to-date with evolving COVID-19 guidelines and protocols, ensuring test administration remained accurate and compliant.
- Managed patient privacy by securely handling personal information and maintaining strict confidentiality during the screening process.
- Played a vital role in tracking community infection rates through diligent reporting of positive cases to relevant public health authorities.
- Demonstrated adaptability by rapidly adjusting to new testing technologies and procedures as they became available, maintaining high standards of service delivery.
- Disinfected tools, equipment and surfaces between patients.
- Answered patient inquiries and provided information about healthcare services.
- Supported office operations by expertly handling administrative needs.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Maintained accurate records of patient visits and treatments in patient medical files.
- Performed basic laboratory tests and collected specimens for further testing.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Completed necessary reports and documentation on time and to specifications.
- Obtained patient or family member authorizations for tests and procedures.
- Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
- Scheduled patients for appointments and maintained master calendar.
- Provided family members with general health education and tips for patient care.
- Inspected equipment for defects and completed basic repairs.
Warehouse Shift Leader
Buffalo Rock Pepsi
06.2019 - 02.2021
- Improved warehouse efficiency by implementing effective inventory management techniques.
- Streamlined warehouse operations through the successful execution of lean management principles.
- Reduced order processing time by diligently organizing and overseeing the work of warehouse team members.
- Increased accuracy in shipment tracking with thorough documentation practices and efficient communication among staff.
- Ensured timely delivery of products to customers by optimizing loading processes and coordinating closely with transportation teams.
- Promoted a safe working environment by enforcing strict adherence to safety protocols and conducting regular safety audits.
- Minimized product damage during storage and transit through proper handling techniques and proactive quality control measures.
- Managed employee performance, providing constructive feedback and offering opportunities for skill development through targeted training programs.
- Boosted employee morale and productivity by fostering an inclusive, supportive, and collaborative work atmosphere.
- Optimized space utilization within the warehouse facility, implementing strategic layout planning to accommodate fluctuating inventory levels effectively.
- Implemented cost-saving measures in warehouse operations, reducing overall expenses without compromising on service quality or worker safety.
- Conducted regular inventory audits to maintain accurate stock records while identifying discrepancies promptly for resolution.
- Assisted in recruiting new team members, ensuring a strong fit with company values and required skill sets for seamless integration into the existing workforce.
- Coordinated with other department leads to address cross-functional issues effectively, facilitating smooth interdepartmental communication and collaboration.
- Developed contingency plans for potential disruptions in warehouse operations due to unforeseen circumstances like equipment breakdowns or inclement weather conditions.
- Maintained open lines of communication between shift leaders across all shifts, ensuring consistent application of best practices throughout daily operations.
- Provided essential support during peak seasons or periods of increased demand by proactively adjusting staffing levels and resource allocation as needed.
- Upheld company standards of quality and efficiency by routinely reviewing and updating warehouse processes, continuously striving for improvement.
- Contributed to long-term strategic planning, offering valuable insights on warehouse operations and potential areas for growth or optimization.
- Championed sustainability initiatives within the warehouse facility, promoting eco-friendly practices among staff members and seeking opportunities to reduce environmental impact where possible.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Developed safety programs to protect workers and reduce injuries.
- Developed comprehensive staff training program to improve employee performance and morale.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed orders precisely for correct items, sizes and quantities.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Greeted customers and directed to requested products.
- Stocked designated items on shelves, end caps and displays.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Interacted with guests in friendly and knowledgeable way.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Stocked shelves to match planogram images and instructions.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Safely and securely loaded items to prevent damage during transport.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Transported merchandise pallets to move in warehouse.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Managed timely and effective replacement of damaged or missing products.
- Prepared and checked outbound shipments for accuracy.
- Greeted store customers and discussed needs.
- Created and enforced detailed organization processes to increase quality and service standards.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Recorded daily activities for inventory control.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Received new stock and input values into computer system.
- Supervised and trained new staff in performing census.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Tracked production and quality control systems to proactively identify deficiencies.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Worked with customers to pack items according to specific desires and requirements.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Maintained store assets with effective loss prevention strategies.
- Updated merchandise pricing to match new values and special promotional rates.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Pre-assembled containers to be easily selected by packing associates.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Checked product levels and recommended new purchases.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
- Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
- Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
- Located needed merchandise in inventory using MIcro software and placed on skids for transport to shelves.
- Monitored tasks and staff assignments to deliver projects under-budget and on-time.
- Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
- Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
- Partnered with merchandising team to create and implement profitable pricing strategies.
- Monitored raw material costs and fluctuations, sourced new suppliers and identified favorable opportunities.
- Compiled reports of cost factors such as labor, production and equipment.
- Developed plan-o-grams and layouts that maximized sales.
EMS Dispatcher/ Security Officer
Sakom Services
01.2019 - 06.2019
- Improved response times by efficiently coordinating emergency services and dispatching appropriate units.
- Enhanced communication between first responders and the public by providing accurate and timely information.
- Managed high-pressure situations with calm decision-making, leading to more effective responses to emergencies.
- Reduced errors in incident reporting by implementing a thorough documentation process for all calls and activities.
- Maintained updated knowledge of local geography, ensuring quick identification of locations during emergency calls.
- Assisted callers in remaining calm during emergencies, providing critical support while waiting for first responders to arrive.
- Ensured smooth shift transitions by accurately communicating relevant information to incoming dispatchers.
- Streamlined call processing through continuous evaluation and improvement of call-taking procedures.
- Coordinated with multiple agencies to deliver prompt assistance during major incidents or disasters.
- Implemented an efficient resource allocation system, optimizing the use of personnel and equipment during emergencies.
- Increased dispatcher productivity by offering regular training sessions on new software and protocols.
- Contributed to overall team success with consistent adherence to departmental policies and guidelines.
- Collaborated closely with field units, ensuring clear communication channels for optimal operational efficiency.
- Provided vital support during mass casualty events, managing resources effectively under extreme pressure.
- Kept accurate records of dispatched vehicles and personnel, allowing for better resource tracking during emergencies.
- Played a key role in developing new strategies for handling emergency situations as part of a task force committee within the department.
- Maintained up-to-date knowledge of regional emergency response plans, enabling swift action when required for mutual aid requests or large-scale events.
- Continuously improved personal performance through participation in professional development courses related to emergency dispatching.
- Demonstrated commitment to maintaining a safe work environment by adhering strictly to safety regulations at all times.
- Contributed to the overall success of the department by willingly accepting additional responsibilities and offering assistance when needed.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Followed established protocols for professional handling of emergency situations.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Read system maps and caller information, and documented details in system.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Provided on-the-job training and coaching to develop new dispatchers.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Answered calls from automatic routing system and took basic information from callers.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and delivered emergency response plans to improve attendance timeframes.
- Assisted callers in emergency situations with appropriate information and support.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
- Operated emergency response systems to update and retrieve up-to-date information for first responders.
- Reduced risks and emergency response issues by observing public safety field units.
- Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.
Security Officer
Securita Security Associates
11.2014 - 12.2018
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
- Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Conducted pre-employment background checks on prospective hires as part of the organization''s commitment to maintaining a secure workforce environment.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Collaborated with Human Resources to address employee concerns regarding personal safety, workplace violence prevention, and emergency response protocols.
- Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Interacted assertively but non-confrontationally with personnel and general public.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Issued access cards to authorized personnel to monitor access points.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Assembly Line Feeder/ Packer & Q. A. Inspector
Hostess Brands, LLC
01.2017 - 01.2018
- Enhanced production efficiency by monitoring and adjusting machine settings during operation.
- Reduced downtime by performing routine maintenance and troubleshooting on feeder equipment.
- Ensured accurate material distribution with precise calibration of feeding mechanisms.
- Maintained a clean and safe work environment, adhering to safety protocols and guidelines.
- Collaborated with team members to optimize workflow and improve overall productivity.
- Assisted in training new employees on proper feeder operation procedures for optimal performance.
- Streamlined the supply chain by accurately tracking inventory levels and restocking materials as needed.
- Supported machinery upgrades, contributing to increased production capacity and reduced waste generation.
- Achieved consistent product quality through meticulous attention to detail in machine setup and monitoring processes.
- Contributed to waste reduction initiatives by identifying opportunities for recycling or repurposing excess materials.
- Promoted a positive workplace culture through effective communication, teamwork, and problem-solving skills.
- Maximized output by continually seeking ways to improve operational efficiency without compromising quality standards.
- Facilitated timely order fulfillment by consistently meeting or exceeding production quotas while maintaining strict quality control measures.
- Safeguarded equipment longevity through diligent inspection, cleaning, lubrication, and component replacement when necessary.
- Demonstrated adaptability in handling various tasks such as operating different types of feeders, loaders, or conveyors according to production requirements.
- Anticipated potential issues within the production line by closely monitoring machine performance indicators and promptly addressing any discrepancies observed.
- Coordinated with other departments such as Quality Control, Maintenance, and Engineering to address production-related issues effectively as they arose.
- Participated in regular safety meetings, staying up-to-date on best practices for minimizing accidents within the workplace setting.
- Continuously sought opportunities for professional development, attending workshops and training sessions to stay current with industry trends and technological advancements.
- Maintained thorough documentation of production data, machine performance metrics, and maintenance activities for accurate record-keeping purposes.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Cleaned warehouse area to maintain safe working environment and reduce airborne particulate matter.
- Reviewed job tickets to determine product and quantity to load.
- Loaded and positioned raw materials in loading and feeding mechanisms.
- Reviewed completed orders for quality and accuracy.
- Ran controls to start, stop and pause Line 2 machine to resolve loading issues.
- Assisted machine operator with setup, repair and maintenance actions.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Performed quality checks during and after every job was run to make sure project met or exceeded expectations.
- Opened and closed gates of belt and pneumatic conveyors using proper safety precautions.
- Prioritized workloads depending upon project specifications and deadlines.
- Read and interpreted blueprints and schematics for production runs.
- Performed routine maintenance on workplace equipment to immediately address problems.
- Inspected materials and chemicals prior to loading for quality standards.
- Used automated material moving equipment safely on job, following manufacturer instructions.
- Produced accurate manufacturing records of ingredient and material amounts and submitted to management.
- Performed prescribed maintenance on machinery and equipment in work area to eliminate downtime.
- Followed safety procedures implemented by company to avoid mishaps and accidents.
- Suggested operational improvements to enhance quality, improve production times and reduce costs.
Machine Operator, Q. A. Operator, and Staker
Kodak - Global Manufacturing & Logistics
12.2015 - 05.2017
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Replenished materials and supplies as needed to maintain production.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Maintained equipment performance by lubricating and cleaning components.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Kept detailed production records and identified hold-ups.
- Used precision measuring tools, micrometers and calipers to meet required product specifications.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Collaborated with team members to optimize production processes and improve overall performance.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Assisted in the implementation of new equipment, resulting in increased productivity and cost savings.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
- Utilized Lean Manufacturing principles to identify areas for process improvement and increased efficiency.
- Managed inventory levels by tracking material usage and coordinating timely replenishment orders with suppliers.
- Contributed to reduced waste generation by implementing recycling initiatives within the workspace.
- Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
- Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Maximized resource utilization through efficient scheduling of machines'' run time while minimizing changeover times.
- Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Managed and monitored processes and machine systems by observing readings on control boards.
- Quickly shut down equipment in emergency situations following protocols.
- Monitored compliance with plant procedures, safety and sanitation protocols as well as government regulation.
- Analyzed and inspected operating units such as towers, storage tanks and other units to check operation and improve efficiency.
- Compiled reports analyzing performance data and presented findings and results.
- Placed orders for materials and equipment with vendors.
- Suggested specific ideas for process, productivity and safety improvements.
- Controlled manufacturing plant operations using SCADA software.
Manufacturer Assembler, Q.A. Tester & Inventory
NCR Global Headquarters
11.2015 - 12.2016
- Worked with raw materials to develop complete and commercially viable products.
- Conducted performance tests and quality assurance tests of goods to meet product certification requirements.
- Incorporated automated systems to produce goods of good quality and consistently speed up processes.
- Produced items in bulk and removed assembling complexities by using automated systems.
- Leveraged business automation and inventory management tools to facilitate material requirements planning, inventory control and proper accounting.
- Observed quality assurance measures to avoid potential lawsuits from consumers.
- Reviewed demand forecasts to determine realistic production approach and manage inventory comprehensively.
- Assembled physical parts using 3D Computer Aided Design data to facilitate additive fabrication process.
- Enhanced production efficiency by streamlining processes and implementing time-saving techniques.
- Collaborated with team members to achieve targets, resulting in increased productivity and timely order fulfillment.
- Reduced waste and improved product quality through regular equipment maintenance and close monitoring of manufacturing processes.
- Assisted in the development of new products by providing input on design, materials, and manufacturing techniques.
- Trained junior staff members on company policies, procedures, and safety regulations to ensure a safe work environment for all employees.
- Adhered to industry standards and regulatory requirements, maintaining compliance at all times during the manufacturing process.
- Consistently met deadlines by prioritizing tasks effectively and efficiently managing resources.
- Contributed to a positive work culture by actively participating in team meetings and offering creative solutions to challenges faced in the workplace.
- Analyzed production data to identify trends and areas for improvement, leading to higher output levels without sacrificing quality.
- Optimized inventory management practices, ensuring timely delivery of raw materials while minimizing excess stock levels.
- Troubleshot equipment issues promptly, minimizing downtime and maintaining overall productivity levels within the facility.
- Established strong relationships with cross-functional teams such as engineering, sales, marketing, ensuring seamless communication throughout every stage of product development.
- Participated in continuous improvement initiatives aimed at enhancing operational effectiveness within the organization.
- Ensured accurate documentation of production activities by diligently recording relevant information into company databases or designated systems.
- Improved employee morale through effective communication strategies that fostered a sense of camaraderie among team members working towards common goals.
- Maximized capacity utilization by identifying bottlenecks in the production process and implementing solutions to address them.
- Assisted in the planning and execution of routine equipment maintenance, ensuring minimal disruption to ongoing operations.
- Verified that all general manufacturing processes met high quality standards.
- Trained and mentored junior staff in manufacturing processes and procedures.
- Managed production of high-quality general merchandise in timely and cost-efficient manner.
- Developed and implemented safety protocols for manufacturing processes.
- Troubleshot and resolved general manufacturing issues and faults promptly to minimize downtime.
- Maintained accurate records and documentation for general merchandise production.
- Oversaw design and development of new products for general production.
- Evaluated and implemented new technologies to increase productivity production and capacity.
- Maintained organized work area by cleaning and removing hazards.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Inspected finished products for quality and adherence to customer specifications.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Inspected products and machines to maintain quality and efficiency.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Assembled products according to changing daily work orders and specific customer needs.
- Adjusted machines to increase productivity for runs.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Collaborated with other departments to optimize production workflows.
- Performed general equipment maintenance and repair to minimize downtime.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Prepared reports and technical documentation of day-to-day production processes.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Reviewed production schedules and streamlined processes.
- Oversaw logistics and inventory management for storeroom.
Staple Stock Receiver
Walmart Distribution Center
12.2014 - 02.2015
- Kept work areas clean, safe and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Placed, tagged and secured merchandise in diverse designated areas.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Restocked products and rotated items according to standard procedures.
- Adhered to tracking, documentation and control standards in order to reduce loss and maintain compliance.
- Adhered to tracking, documentation, and control standards in order to reduce loss and maintain compliance.
- Increased efficiency in the receiving process by implementing new inventory management systems.
- Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
- Improved communication with suppliers, resulting in better coordination of incoming shipments.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Streamlined the unloading process, reducing time spent on manual labor tasks.
- Ensured timely processing of incoming shipments to minimize stock shortages and improve customer satisfaction.
- Coordinated with other departments for seamless integration of received goods into various operations.
- Implemented safety protocols to reduce workplace accidents during unloading and storage processes.
- Trained new employees on receiving procedures, improving overall team performance.
- Established strong relationships with vendors, leading to improved order accuracy and delivery times.
- Developed efficient tracking methods for inbound shipments, enabling real-time updates on delivery status.
- Assisted in resolving discrepancies between purchase orders and delivered goods promptly, minimizing negative impacts on business operations.
- Managed inventory levels effectively through accurate data entry and record-keeping practices.
- Expedited returns of damaged or incorrect items to suppliers, ensuring timely resolution of issues.
- Contributed to cost-saving initiatives by negotiating better shipping rates with carriers based on volume discounts or seasonal promotions.
- Enhanced warehouse organization by categorizing items according to size, weight, or type for efficient storage and retrieval processes.
- Collaborated closely with the purchasing department to anticipate upcoming needs for materials, supplies, or equipment due to demand fluctuations or supply chain disruptions.
- Played a key role in addressing potential bottlenecks within the receiving process by proactively identifying areas needing improvement or adjustment measures.
- Provided support during peak seasons or special projects by performing additional duties as needed including assisting in picking, packing or shipping processes.
- Maintained compliance with applicable regulations and company policies by staying up-to-date with industry best practices and participating in ongoing training opportunities.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Reviewed order data to verify transactions and shipping dates.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Collaborated with internal departments to verify customer satisfaction and order accuracy.
- Analyzed data to prepare reports and identify process improvements.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Sorted and delivered materials to different work areas and staff.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Processed required paperwork to expedite handling of shipped and received goods.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Handled day-to-day shipping and receiving overseeing more than a 100 packages per day.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Conducted research to address shipping errors and packaging mistakes.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Partnered with representatives from different carriers to arrange materials shipments.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
Juvenile Correctional Officer
Aaron Cohn RYDC
08.2012 - 08.2014
- Improved facility safety by conducting thorough and consistent security checks.
- Maintained a secure environment for juvenile offenders with diligent monitoring and supervision.
- Reduced incidents of rule-breaking by implementing effective behavior modification techniques.
- Developed rapport with offenders, fostering positive relationships to support rehabilitation efforts.
- Assisted in the development of individualized treatment plans tailored to each offender''s needs and progress.
- Provided necessary support for educational programs, ensuring access to academic resources for all residents.
- Collaborated with multidisciplinary teams for comprehensive case management and offender assessment.
- Ensured adherence to facility policies and procedures, maintaining a high standard of professionalism at all times.
- Responded effectively to emergencies or crises situations, prioritizing safety and well-being of all residents and staff members.
- Facilitated group sessions focused on life skills development, promoting personal growth among offenders.
- Documented daily activities and progress reports, ensuring accurate record-keeping for each resident''s file.
- Led recreational activities that fostered teamwork, communication skills, and physical fitness among residents.
- Conducted room searches to prevent contraband from entering the facility, maintaining a safe living environment for all residents.
- Offered guidance on conflict resolution strategies, helping offenders develop healthy coping mechanisms during their stay at the facility.
- Served as a positive role model by demonstrating strong work ethic, integrity, and respect towards others within the correctional setting.
- Maintained open lines of communication with family members regarding resident progress or concerns throughout their stay at the facility.
- Supported vocational training programs aimed at preparing residents for successful reintegration into society upon release.
- Provided crisis intervention services when needed including assisting in calming down distressed or aggressive residents.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
- Assisted in the coordination of facility-wide events and activities that encouraged positive engagement among residents.
- Supervised youth's daily activities for school, meals and recreation time.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Observed behavior of residents individually and in groups.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Identified needed updates to correctional plans and assigned inmates to appropriate housing.
- Assisted in development of procedures and policies to maintain peace and order in facility.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
- Interviewed inmates to obtain information and assess needs.
- Received and accounted for personal possessions and determined inmate work assignments.
- Booked new inmates into facility and processed inmates for release.
- Completed intake paperwork, fingerprints, and searches.
- Prepared reports to document incidents and violations.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Provided assistance and guidance to inmates regarding daily activities.
- Conducted security checks of inmates and living areas.
- Responded to emergency situations and de-escalated hostile confrontations.
- Enforced rules and regulations to maintain order among inmates.
- Restrained juvenile inmates when disturbances required physical intervention.
- Investigated and responded to incidents of inmate misconduct.
- Supervised inmates during meals, recreation and other activities.
- Established positive working relationships and maintained boundaries with resident offenders.
- Assisted in intake and release of inmates.
- Documented inmate behavior and activities in logbooks.
- Searched building and grounds, living quarters, and work areas for contraband.
- Interviewed inmates to obtain information and evidence.
- Administered drug tests to inmates.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Responded to inquiries from inmates and other members of public.
- Coordinated with other law enforcement personnel to exchange information.
Education
Certified Phlebotomist - Phlebotomy
1 ON 1 Technical College
Phenix City, AL10.2021
No Degree - Allied Health Medical Assistant
Columbus Technical College
Columbus, GA05.2012
GED -
Tillinghurst
Marietta, GA04.2010
Master Cosmetologist - Cosmetology
Rivertown School of Beauty, Barber, Skin Care, And Nails
Columbus, GA05.2008
Skills
- Crisis Management
- Inmate Monitoring
- Crime Prevention
- Dispatch
- Firearm Safety
- Surveillance
- Emergency Response
- CCTV Monitoring
- Facility Security
- Prisoner Transport
- Evidence Preservation
- Contraband Seizure
- Records Management
- Continuing Education
- Weapons Training
- Booking Procedures
- Negotiation
- Conflict Resolution Skills
- Crisis Intervention Training
- State and Federal Laws Knowledge
- Product Knowledge
- Correctional Facility Procedures
- Observation
- Trained in Defensive Tactics
- Visitation Guidelines Understanding
- Relationship Building and Management
- File and Record Maintenance
- Firearm Operations Trained
- Central and Pod Control
- Search and Seizure Procedures
- Safety and Security Enforcement
- Criminal Investigations
- Inmate Behavior Modification Tactics
- Criminal Justice
- Staff Management
- Background Investigations
- Restraint Techniques
- Mentorship
- Self-Defense Techniques
- Security Procedures
- Criminal Law
- Safety
Timeline
Detail Correctional Officer
Public Works
02.2023 - 12.2023
Production Control, General Assembly
KIA Assembly Plant
04.2022 - 11.2022
COVID-19 Screener
Actalent
12.2021 - 02.2022
Warehouse Shift Leader
Buffalo Rock Pepsi
06.2019 - 02.2021
EMS Dispatcher/ Security Officer
Sakom Services
01.2019 - 06.2019
Assembly Line Feeder/ Packer & Q. A. Inspector
Hostess Brands, LLC
01.2017 - 01.2018
Machine Operator, Q. A. Operator, and Staker
Kodak - Global Manufacturing & Logistics
12.2015 - 05.2017
Manufacturer Assembler, Q.A. Tester & Inventory
NCR Global Headquarters
11.2015 - 12.2016
Staple Stock Receiver
Walmart Distribution Center
12.2014 - 02.2015
Security Officer
Securita Security Associates
11.2014 - 12.2018
Juvenile Correctional Officer
Aaron Cohn RYDC
08.2012 - 08.2014
Certified Phlebotomist - Phlebotomy
1 ON 1 Technical College
No Degree - Allied Health Medical Assistant
Columbus Technical College
GED -
Tillinghurst
Master Cosmetologist - Cosmetology
Rivertown School of Beauty, Barber, Skin Care, And Nails
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