Summary
Overview
Work History
Education
Skills
Timeline
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Erika Lakatosova

Erika Lakatosova

Clarksville,TN

Summary

Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. Hardworking Waiter with [Number] years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff. Friendly [Job Title] with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality. Experienced [Job Title] with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Committed [Job Title] with experience serving hot, delicious food while maintaining friendly atmosphere. Supported multiple FOH duties for optimal service to every guest. Ran food, seated customers and discussed menu options. Kept dining area clean with proactive attention to departing guests, empty plates and spills. Dynamic Waiter experienced in FOH and BOH functions. Engaging communicator with exceptional customer service and food-handling skills. Skilled in memorizing menu items and taking accurate drink and food orders. Sociable Server offering [Number] years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations. Personable Waiter with more than [Number] years of experience in food and beverage industry. Intelligent and focused with in-depth knowledge of current menu items, ingredients and preparation methods. Punctual and communicative individual driven to exceed sales goals and build long-term, loyal relationships with customers. Adaptable [Job Title] deeply familiar with FOH and BOH operations. Hardworking collaborator with [Number]-year background providing exceptional customer service and food service to attain highest level of guest satisfaction. Seasoned [Job Title] highly experienced in food service roles. Delivered food quickly to customers and frequently topped off drinks to maximize satisfaction. Well-versed in safe handling and cleaning requirements. Personable [Job Title] skilled in table arrangement, customer service and order placement. Motivated and energetic individual with [Number] years of hands-on experience maintaining banquet services and functions. Strong communicator possessing outstanding multitasking and organizational abilities. Highly skilled [Job Title] experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Enthusiastic [Job Title] experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience

Work History

Food Server

qouinsboro
Bratislava, Slovakia
04.2023 - 02.2024
  • Greeted guests in a friendly and welcoming manner.
  • Prepared tables for meals by setting up items such as linens, silverware, and glassware.
  • Informed customers of daily specials and menu changes.
  • Took orders from customers accurately and delivered to kitchen staff promptly.
  • Brought food and beverages to the table in a timely manner.
  • Checked on customers during their meal to ensure they were satisfied with their dining experience.
  • Ensured that all restaurant safety guidelines were followed at all times.
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Followed proper cash handling procedures when accepting payments from customers.
  • Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
  • Communicated effectively with kitchen staff regarding order details, special requests, allergies.
  • Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
  • Replenished supplies such as napkins, utensils, sauces. throughout shift as needed.
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.
  • Promoted additional menu items or specialty drinks through suggestive selling techniques.
  • Accurately calculated checks using POS system; processed payment transactions quickly and efficiently.
  • Reconciled discrepancies between guest checks and payments received with total sales at end of shift.
  • Performed opening and closing duties such as counting money in register drawers or restocking supplies.
  • Adhered to all health department standards while preparing food items according to company recipes and specifications.
  • Demonstrated knowledge of menu items by providing detailed descriptions upon request.

Barista

caffepoint
Bratislava, Slovakia
05.2022 - 04.2023
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Ground beans for espresso shots according to individual customer specifications.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Adhered to health department regulations concerning sanitation standards.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Kept up-to-date records of sales transactions using point-of-sale systems.
  • Created promotional displays for advertising special events or promotions at the cafe.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Served alcoholic beverages responsibly following state laws and local ordinances.
  • Assisted with catering orders for corporate clients or private parties upon request.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Collected payments and provided accurate change.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Memorized official and off-menu coffee and tea preparations.

Food Service Worker

Subway
Bratislava, Slovakia
06.2022 - 12.2022
  • Assisted in the preparation of food items according to recipes and instructions.
  • Cleaned kitchen areas, equipment and utensils.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Served meals to customers in a friendly and courteous manner.
  • Greeted customers upon arrival in the dining area.
  • Delivered food orders promptly and accurately to guests tables.
  • Prepared beverages such as coffee, tea, soda..
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.
  • Monitored inventory levels of food items used during meal services.
  • Ensured that all foods were prepared according to health department regulations.
  • Replenished condiments at customer tables as needed.
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Followed established cash handling procedures when collecting payment from customers.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.

Instructor

Amazon
Sered, Slovakia
12.2020 - 05.2022
  • Assessed student progress through tests and quizzes in order to evaluate understanding of course material.
  • Provided individualized instruction to students to improve their academic performance.
  • Conducted lectures, demonstrations and group activities in order to enhance learning experience.
  • Encouraged students' critical thinking skills by facilitating classroom discussions.
  • Created a positive learning environment by establishing open communication with students, parents and colleagues.
  • Monitored student behavior in order to maintain an effective teaching environment.
  • Established rules for class management and discipline while implementing appropriate consequences for disruptive behavior.
  • Maintained accurate records of attendance, grades and assessments for all students in the course.
  • Planned laboratory experiments that would reinforce concepts taught during lectures or seminars.
  • Organized field trips related to course topics in order to provide hands-on learning opportunities outside the classroom.
  • Provided feedback on student assignments such as essays, research papers or lab reports.
  • Utilized multimedia technologies such as audio-visual equipment, computers or video projectors when teaching classes.
  • Collaborated with other instructors on curriculum development projects and interdisciplinary initiatives.
  • Kept up-to-date with advancements in subject area knowledge by attending conferences or workshops.
  • Adapted teaching methods based on the physical, emotional and intellectual capabilities of students.

Education

High School Diploma -

High School in SLOvakia
Slovakia
06-2017

Skills

  • Guest Relations
  • Supply Restocking
  • Quality Control
  • Order Verification
  • Food Handling
  • Dining Crew Workflow Optimization
  • Dining Customer Service
  • Special Dietary Requirements
  • Food Preparation
  • Order Taking
  • Health Code Compliance
  • Check Payment Processing
  • Table Setting Arrangements
  • Food Inspection
  • Cash Handling
  • Salad Preparation
  • Tableside Service
  • Dish Preparation
  • Table Setting

Timeline

Food Server

qouinsboro
04.2023 - 02.2024

Food Service Worker

Subway
06.2022 - 12.2022

Barista

caffepoint
05.2022 - 04.2023

Instructor

Amazon
12.2020 - 05.2022

High School Diploma -

High School in SLOvakia
Erika Lakatosova