Erika Landin-Penirelli
San Antonio,TX
Summary
Organized and dedicated HR, Payroll and Administrative Assistant with over 10 years of experience in fast-paced office settings. Hardworking self-motivated team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Strong work ethic with ability to perform effectively in independent or team environments.
Overview
13
13
years of professional experience
Work History
Service Delivery Analyst
DOD Overseas Military Banking Program
09.2021 - Current
- Managed payroll for multiple more that 500 employees employed by U.S. Government who are stationed overseas in areas such Japan, Okinawa, Kwajalein, Guantanamo Bay Cuba, and Germany.
- Enhanced payroll accuracy by conducting thorough audits and ensuring proper documentation of all transactions.
- Improved timeliness of payroll processing by implementing new procedures and training team members on best practices.
- Maintained accurate records of paid time off, sick leave, and vacation accruals for timely distribution of benefits.
- Supported audit teams during annual reviews by providing requested documentation in a timely manner, demonstrating strong organizational skills.
- Reconciled general ledger accounts related to payroll liabilities, providing accurate financial reports for management review.
- Resolved payroll discrepancies promptly, addressing employee concerns and maintaining satisfaction.
Administrative Assistant
Frost Bank Trust & Estate Department
04.2014 - 09.2021
- Administrative Assistant for up to 8 different attorneys in the Trust and Estate department.
- Assisted with more than 300 trust accounts and more that 150 estates accounts.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Executive Administrative Assistant
FLIV Enterprises
10.2011 - 04.2014
- Assisted small business owner with three different business: Allstate, Tax office, and BLIMPIE's Sub shop, with more 100 employees.
- Coordinated staff training programs, improving overall efficiency within the company through skill development.
- Conducted research on industry trends, providing valuable insights to support strategic decision making.
- Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
- Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
- Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Updated and maintained confidential databases and records, calendars, and office memos.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Handled confidential and sensitive information with discretion and tact.
Education
Tuloso-Midway High School
Corpus Christi, TXSkills
Self Motivation
Risk Assessment
Problem-solving aptitude
Relationship building
Scheduling
Travel Coordination
Office Administration
Meeting planning
Budget Tracking
Training and coaching
Supervising staff
Timeline
Service Delivery Analyst
DOD Overseas Military Banking Program
09.2021 - Current
Administrative Assistant
Frost Bank Trust & Estate Department
04.2014 - 09.2021
Executive Administrative Assistant
FLIV Enterprises
10.2011 - 04.2014
Tuloso-Midway High School