Erika Lazo
Medical Assistant
Rego Park,NY
Summary
Proficient Administrative Assistant with over 1 year and 3 months of office experience, specializing in administrative work, problem solving, planning, and optimal assistance. Known for increasing productivity and relieving workload of managerial staff. Proven efficiency with an ability to quickly learn and navigate any computer software program, or office filing system. Bringing forth exceptional customer service skills with an ability to communicate effectively between all departments.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Medical Assistant
New York City Ankle & Foot
5 2023 - 08.2023
- Scheduled appointments and managed patient flow
- Prepared and maintained medical instruments, equipment, and supplies
- Assisted healthcare providers in examining and treating patients, including setting up examination rooms and preparing patients for exams
- Entered orders for laboratory tests, x-rays, and medical supplies.
Medical Assistant
Ankle & Foot
04.2023 - 08.2023
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed medical records management, including filing, organizing and scanning documents.
- Taught patients about medications, procedures, and care plan instructions.
- Documented vital signs and health history for patients in clinic and hospital environments.
Warehouse Clerk
Green Leaf - Northern California Food Distribution
9 2021 - 12.2022
- Proficient at inputting data reports indicating current-day sales and reports involving missing products in current sales
- Secured reports of total day sales, and archived day to day product quantities
- Assured genuine relationships and teamwork within the workplace.
Home Health Aide
Best Care Agency
03.2020 - 07.2021
- Assisted patients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals
- Helped patients with managed home care, ensuring efficacy of care by monitoring health status
- Transported patients for medical and personal outings
- Administered medication as directed by physician
- Traveled to patients' homes to complete healthcare services and promote continuity of care.
Supervisor
Century 21
10.2018 - 12.2019
- Oversaw and optimized work of craftsmen performing high-quality, precision work
- Set overall vision and provided team leadership
- Maintained compliance with company policies, objectives and communication goals
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications, as well as routine inspections of the upkeep of the establishment to ensure cleanliness and an organized environment.
Sales Associate
JCPenney
08.2010 - 02.2018
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Prepared merchandise for sales floor by pricing or tagging
- Engaged with customers to effectively build rapport and lasting relationships
- Helped customers locate products and checked store system for merchandise at other sites
- Processed product returns and assisted customers with other selections
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Achieved perfect attendance and on-time record.
Education
William Cullen Bryant Highschool
Long Island City, NY 09.1994 - 05.1998
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CUNY LaGuardia Community College
Long Island City, NYCMAC, EKG, Phlebotomy, PCTC Certified - Medical Administrative Assisting
Metropolitan Institute
New York, NY 05.2001 -
Skills
Administrative Support Skills
Microsoft Office Word
Patient Registration
Operating EKG Equipment
Treatment Room Preparation
Appointment Scheduling
Medical office administration
Certified Phlebotomy Technician
References
Douglas Quintanilla, Supervisor, Green Leaf - Northern California Food Distribution, dquintanilla@greenleafsf.com, 650-201-3532
Timeline
Medical Assistant
Ankle & Foot
04.2023 - 08.2023
Home Health Aide
Best Care Agency
03.2020 - 07.2021
Supervisor
Century 21
10.2018 - 12.2019
Sales Associate
JCPenney
08.2010 - 02.2018
CMAC, EKG, Phlebotomy, PCTC Certified - Medical Administrative Assisting
Metropolitan Institute
05.2001 -
William Cullen Bryant Highschool
09.1994 - 05.1998
Medical Assistant
New York City Ankle & Foot
5 2023 - 08.2023
Warehouse Clerk
Green Leaf - Northern California Food Distribution
9 2021 - 12.2022
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CUNY LaGuardia Community College