Erika Leach

Oversees all aspects of culinary operations, including menu development, food preparation, and quality control.

Managed a Team of 10 kitchen staff, providing training, performance evaluations. and ongoing support.

Developed and implemented cost- saving strategies, resulting in a 50% reduction in food costs.

Collaborated with suppliers and vendors to negotiate contracts, ensuring optimal pricing and timely delivery of ingredients.

Maintained compliance with health and safety regulations, consistently achieving high inspection scores.

Technically troubleshooting all POS systems, internet, and routing issues.

Works with all department heads to problem solve any facilities issues that arise.

Proven track record in delivering excellent customer service and resolving customer inquires in a timely and efficient manner.

Proficient in using Intuit Quickbooks for various accounting, and bookkeeping tasks, including invoice management, accounts receivable, and financial reporting.

Strong communication skills, both verbal, and written, allowing for effective interaction with customers, colleagues, and stakeholders.

Utilized Intuit Quickbooks to assist customers with billing inquiries, payment processing, and account management.

Collaborated with cross-functional teams to address customer needs and ensure effective problem resolution.

Extensive experience in overseeing dining operations, including menu planning, staff management, and quality control.

Proven ability to lead cross-functional teams, ensuring the successful execution of projects on time and within budget.

Excellent communication and interpersonal skills, fostering strong relationships with stakeholders and clients.

Strong analytical and problem solving abilities, with a keen eye for detail and a focus on achieving project goals.

Proficient in project management methodologies, tools, and software, including Agile, and Microsoft Project.