Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Erika Leon-Flores

Clifton,NJ

Summary

Dynamic HR professional with extensive experience, excelling in talent management and compliance. Proven track record in developing training programs and enhancing employee retention. Skilled in problem-solving and utilizing HRIS platforms to streamline operations, ensuring organizational success and legal compliance.


Overview

14
14
years of professional experience
1
1
Certification

Work History

Sr Site Manager

Randstad Inhouse Services
05.2017 - Current
  • Cultivated a robust strategic partnership with key clients by developing an extensive understanding of their business needs, processes, and policies. Orchestrated weekly meetings with Key Decision Makers to identify growth opportunities and facilitate the conversion of talent from competitor firms.
  • Talent Management & Operations: Directed end-to-end recruitment, training, and management for daily operations and specialized projects, consistently ensuring adequate staffing levels (30+ hires monthly). Developed candidate pipelines for advanced skill positions using diverse sourcing techniques.
  • HR & Compliance Management: Managed critical HR functions including workers’ compensation claims, FMLA/LOA/ACA documentation, I-9 verification, and corrective actions. Ensured strict compliance with safety and security standards to mitigate organizational liability risks.
  • Training & Development: Developed and executed comprehensive new hire orientation and PIT (Performance Improvement Training) programs covering company policies, tool usage, and essential soft skills (e.g., Union Proof, Disruptive Bias).
  • Systems & Implementation: Utilized HRIS and VMS platforms, including ADP, Fieldglass, and Workday, for payroll processing, candidate submission, and accurate employee tracking. Assisted in the successful implementation of new client sites in Chicago, IL, Rochester, NY, and Totowa, NJ.

Branch Manager

Prostaff Employment Solutions
06.2016 - 04.2017
  • Spearheaded the recruitment, hiring, and comprehensive training of financial advisors, directly contributing to business growth objectives.
  • Reviewed and ensured compliance of all pre-employment documentation, including I-9 forms, background checks, and drug test results.
  • Oversaw daily branch operations and all personnel management functions.
  • Managed client invoicing and generated weekly personnel reports for executive review.
  • Cultivated strong community relationships to generate new business opportunities and enhance brand presence.

Secretary Manager/Volunteer Clerical Assistant

Workforce Advantage Academy
03.2016 - 05.2016
  • Served as the initial point of contact, assisting visitors and callers by clearly providing information on organizational policies and procedures.
  • Managed and maintained confidential personnel files and sensitive program records.
  • Provided administrative support for vital community programs, including ESL and citizenship classes.
  • Executed general clerical functions, including scheduling and comprehensive record-keeping.

HR Assistant

Infinity Recruiting Group
02.2012 - 09.2015
  • Processed and managed critical employee claims, including FMLA, LOA, ACA, unemployment, workers’ compensation, and disability.
  • Conducted audits of payroll and benefits records, providing data-driven recommendations for corrective actions and process improvements.
  • Prepared accident/incident reports and managed associated documentation to ensure accurate record-keeping and compliance.
  • Verified I-9 documentation and facilitated background checks for all new hires.
  • Supported HR managers by preparing essential materials for departmental meetings and external mailings.

Education

High School Diploma -

Santa Catalina
Guayaquil-Ecuador
04-1999

Skills

  • Problem-solving
  • Multitasking and organization
  • Policy making and enforcement
  • Diversity and inclusion
  • Microsoft office proficiency
  • Training and mentoring
  • Benefits and compensation management
  • Human resources operations
  • Compliance
  • Payroll administration
  • Legal compliance
  • Employee retention
  • Background checks
  • Online position posting
  • Dispute mediation
  • Unemployment claims management

Certification

  • Completed coursework in Human Resources Management and Payroll (International Open Academy)
  • Completed coursework in Criminology and Profiling
    (International Open Academy)
  • Safety and loss prevention
  • GTD-Workflow mastery
  • ADP

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Sr Site Manager

Randstad Inhouse Services
05.2017 - Current

Branch Manager

Prostaff Employment Solutions
06.2016 - 04.2017

Secretary Manager/Volunteer Clerical Assistant

Workforce Advantage Academy
03.2016 - 05.2016

HR Assistant

Infinity Recruiting Group
02.2012 - 09.2015

High School Diploma -

Santa Catalina