Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erika Letchworth

Greenville,NC

Summary

Flexible hard worker ready to learn and contribute to team success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Paralegal

Colombo Kitchin Attorneys
Greenville, NC
05.2022 - Current
  • Assisted clients with estate planning matters such as wills, trusts, power of attorney documents.
  • Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
  • Oversaw legal team appointments, hearings and depositions schedules.
  • Drafted legal complaints, summonses and notices.
  • Ensured that all paperwork was properly filed according to established procedures.
  • Maintained client confidentiality in all matters.
  • Organized legal documents in company filing systems and databases.
  • Trained new employees in various aspects of the job duties associated with legal transcription work.
  • Researched unfamiliar terminology or jargon used in recordings to ensure accurate transcription.
  • Adhered strictly to deadlines set by clients or supervisors.
  • Transcribed audio recordings of estate planning dictation, and other materials accurately and efficiently.
  • Attend weekly meetings to assign tasks and update on status of open cases.
  • Arrange meetings and notarize for estate planning and estate administration document execution.

Medical Receptionist

Eastern Carolina Ear Nose & Throat Associates
Greenville, NC
03.2022 - 05.2022
  • Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Scheduled and confirmed patient appointments and consultations.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Greeted and checked in patients, updating patient information in computer system.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.

Deputy Clerk of Court

Pitt County Clerk of Court Office
Greenville, NC
05.2018 - 02.2022
  • Entered data into computer systems accurately and efficiently.
  • Operated cash register to process cash, check, and credit card transactions.
  • Trained new staff on court procedures and document handling practices.
  • Collaborated with other departments within the courthouse to ensure efficient operation.
  • Responded to inquiries from attorneys, law enforcement, and the public.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Answered customer inquiries via phone and email.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Assisted the public with basic estate, special proceeding matters, name changes, and guardianships.
  • Maintained the Clerk of Court and all of her Assistant Clerk's calendars for meetings and hearings.
  • Conduct background searches for hand gun permits.
  • Microfilm and scan files onto disk for office record.

Education

Associate of Arts - Paralegal Technology

Pitt Community College
Winterville, NC
06-2019

Bachelor of Science - Sociology

East Carolina University
Greenville, NC

Skills

  • Calendar oversight
  • Exceptional writer
  • Marital settlement agreements
  • Court transcription
  • Expertise in legal proceedings
  • Exhibit preparation
  • Document filing
  • Case file organization
  • Notary public
  • Case management
  • Office administration
  • Court filing
  • Proofreading
  • Client intake procedures
  • Attorney support
  • Legal transcription
  • Customer service and communication skills
  • Healthcare customer service
  • Strong communication
  • Teamwork and collaboration
  • Problem-solving
  • Cash handling
  • Conflict resolution

Certification

  • Notary Public

Timeline

Paralegal

Colombo Kitchin Attorneys
05.2022 - Current

Medical Receptionist

Eastern Carolina Ear Nose & Throat Associates
03.2022 - 05.2022

Deputy Clerk of Court

Pitt County Clerk of Court Office
05.2018 - 02.2022

Associate of Arts - Paralegal Technology

Pitt Community College

Bachelor of Science - Sociology

East Carolina University

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Erika Letchworth