Professional Summary
Overview
Work History
Education
Skills
Qualifications
Timeline

Erika Lindquist

Self-employeed
Littleton
14
years of professional experience

Operations and administrative professional with more than 10 years of leadership experience managing teams, coordinating complex operations, and delivering exceptional service in highly regulated environments..

Proven success leading employee development, improving operational efficiency, overseeing compliance, managing budgets, and building strong relationships with staff, vendors, clients and community members.

Known for integrity, professionalism, sound judgment, and the ability to build trust while solving complex problems. Experienced in balancing organizational Priorities with compassionate, people-centered service.

Seeking to transition into a role where strong leadership, operational expertise, and commitment to serving the public.

Work History

Certified Reiki Practitioner

4 Years 8 Months
Self-employeed | 12.2021 - Current

Operated independent wellness practice, delivering personalized services in confidential, professional setting to support client well-being.

Maintained accurate records while ensuring a welcoming, organized, and professional client experience.

Maintained accurate records of client progress and treatment outcomes for continuous improvement.

Provided personalized Reiki sessions to promote relaxation and holistic healing for clients.

Developed tailored treatment plans based on individual client needs and energy assessments.

Home Health Aide

2 Years 10 Months
Home Instead | 09.2023 - 07.2026

Delivered compassionate in-home support to enhance client independence, uphold dignity, and improve quality of life.

Built trusted relationships with clients and their families through professionalism, empathy, and consistent communication.

Assist with daily living activities while maintaining confidentiality and respecting individual needs.

Observe changes in client condition and communicate concerns promptly to support continuity of care.

Coordinate daily schedules, appointments, errands, and household tasks while adapting to changing priorities.

Maintain accurate documentation in accordance with organizational standards and state laws.

Operations Manager

2 Years 1 Month
House Of Dankness | 03.2019 - 04.2021
  • Directed daily operations for a high-volume retail location while maintaining compliance with Colorado regulations.
  • Led hiring, onboarding, scheduling, coaching, and performance management for a team of 15 employees.
  • Managed a large monthly purchasing and operational budget.
  • Developed vendor partnership events that increased customer engagement, strengthened vendor relationships, and contributed to sales growth.
  • Oversaw inventory management, purchasing, financial reconciliation, and operational reporting.
  • Trained employees on compliance requirements, operational procedures, and customer service standards.
  • Resolved complex customer and operational issues while maintaining a positive and professional environment.
  • Collaborated with leadership to improve efficiency, communication, and daily operations.
  • Streamlined operational workflows to enhance productivity and reduce turnaround times.
  • Implemented inventory management systems to optimize stock levels and minimize waste.

Operations Manager

6 Years 2 Months
RiverRock Wellness | 09.2012 - 11.2018
  • Managed daily operations for a high-volume retail organization within a highly regulated industry.
  • Supervised recruitment, onboarding training, scheduling, coaching and performance development for employees.
  • Oversaw inventory control, purchasing, cash management, and administrative reporting.
  • Maintained compliance with evolving state regulations and internal operational policies.
  • Led cross-functional teams to improve processes, ensuring compliance with industry regulations.
  • Developed training programs for staff, fostering skill development and operational efficiency.
  • Established vendor relationships to negotiate favorable terms and improve supply chain reliability.
  • Worked closely with executive leadership to improve operational procedures and support organizational growth.
  • Oversaw budgeting and financial planning processes to align operational goals with organizational objectives.

Education

- Nursing

Dixie State College | St. George, UT

Skills

Compassionate communication
Client confidentiality
Multicultural sensitivity
Continuing education commitment
Holistic health practices
Client assessment techniques
Client relationship management
Conflict resolution skills
Verbal and written communication
Team building
Networking and collaboration
Wellness program development

Qualifications

  • Operations & Administrative Management
  • Program & Project Coordination
  • Leadership & Team Development
  • Employee Hiring, Training & Mentorship
  • Budget & Financial Oversight
  • Regulatory Compliance
  • Policy & Procedure Implementation
  • Community & Client Relations
  • Stakeholder Communication
  • Vendor Partnership Development
  • Scheduling & Workforce Coordination
  • Process Improvement
  • Inventory & Asset Management
  • Conflict Resolution
  • Public Service & Community Engagement
  • Microsoft Office Suite

Timeline

Home Health Aide

Home Instead
09.2023 - 07.2026Read More

Certified Reiki Practitioner

Self-employeed
12.2021 - CurrentRead More

Operations Manager

House Of Dankness
03.2019 - 04.2021Read More

Operations Manager

RiverRock Wellness
09.2012 - 11.2018Read More

Dixie State College

from Nursing
Read More
Erika Lindquist