Erika Loxx
NYC
Summary
Performance-driven clerical professional with expertise in administrative management, data handling, technical support, and customer service in many different industries. Demonstrated ability to prioritize tasks and multitask effectively, enhancing executive productivity and streamlining business operations. Recognized for delivering exceptional service in high-pressure environments while maintaining meticulous attention to detail and strong decision-making capabilities. Proven self-starter with a solid work ethic, thriving in both independent and collaborative settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Software Testing/Translations Assistant
YPRIME
02.2023 - 12.2025
- Facilitated enhanced team communication by implementing effective task and correspondence management strategies.
- Executed software testing utilizing physical devices and APKs through an ECOA process.
- Managed workload prioritization while overseeing multiple projects in a fast-paced environment.
- Utilized company software to efficiently export and import text for translation and related documentation.
- Assisted in localization verification by completing checklists and conducting product testing.
- Assisted teams in utilizing MS Office applications and various computer systems including Jira, Azure, Snapshot, Atlassian, Slack, Confluence, Veeva Vault and Excel.
- Helped streamline communication and project management processes through effective use of technology.
- Supported colleagues in navigating software tools to enhance productivity.
- Reviewed and edited documents to ensure grammatical accuracy and attention to detail.
- Consistently ensured timely completion of all assigned tasks.
- Leveraged technical support expertise to resolve issues efficiently.
Real Estate Administrative Assistant
VISION REALTY MANAGEMENT
01.2020 - 09.2022
- Managed multi-line phone system operations, ensuring efficient call transfers to appropriate departments or staff members.
- Streamlined office operations by managing errands and administrative tasks.
- Oversaw front office operations to ensure efficient workflow and customer service.
- Achieved effective communication by promptly answering calls and delivering messages.
- Managed daily opening and distribution of mail and packages to ensure timely communication.
- Ensured accurate coding of invoices to maintain financial integrity.
- Reviewed and digitized operational documents to enhance accessibility.
- Maintained accurate and current property and resident/tenant information records.
- Executed processing of telephone rent payments with precision.
- Utilized Yardi software to streamline property management operations.
Banker
BANK OF AMERICA
11.2018 - 10.2019
- Engaged with clients directly to address and fulfill daily banking needs.
- Delivered exceptional customer service and resolved client issues through effective problem-solving strategies.
- Managed account openings, closures, and updates for customers.
- Facilitated customer account setup and closure, ensuring seamless transitions and satisfaction.
- Reconciled teller drawers and ATM cash to ensure accurate financial reporting.
- Ensured compliance with established security procedures and promptly reported potential fraud or safety violations to management.
Executive Assistant
CASTRO CARPENTRY LLC
08.2017 - 10.2018
- Facilitated enhanced team communication by implementing effective task and correspondence management strategies.
- Executed software testing utilizing physical devices and APKs through an ECOA process.
- Managed workload prioritization while overseeing multiple projects in a fast-paced environment.
- Utilized company software to efficiently export and import text for translation and related documentation.
- Assisted in localization verification by completing checklists and conducting product testing.
- Assisted teams in utilizing MS Office applications and various computer systems including Jira, Azure, Snapshot, Atlassian, Slack, Confluence, Veeva Vault and Excel.
- Helped streamline communication and project management processes through effective use of technology.
- Supported colleagues in navigating software tools to enhance productivity.
- Reviewed and edited documents to ensure grammatical accuracy and attention to detail.
- Consistently ensured timely completion of all assigned tasks.
- Leveraged technical support expertise to resolve issues efficiently.
Education
Associate of Science - International Business
Howard Community College
Columbia, MD, Columbia05.2020
High School Diploma -
Oakland Mills Highschool
Columbia, MD, Columbia02.2015
Skills
- Customer Service
- Interpersonal Skills
- Bilingual
- Mathematics
- Communications
- Fashion
- Excel
- Remote Work Experience
- Administrative Skills
- Coding
- Marketing
- Microsoft Office
- Banking
- Office Management
- Office Administration
- Accounts Payable
Certification
- Fashion Industry Essentials Certificate - Parsons The New School
- Break into the Fashion Industry Certificate - GlamObserver
- Certified Notary Public
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Timeline
Software Testing/Translations Assistant
YPRIME
02.2023 - 12.2025
Real Estate Administrative Assistant
VISION REALTY MANAGEMENT
01.2020 - 09.2022
Banker
BANK OF AMERICA
11.2018 - 10.2019
Executive Assistant
CASTRO CARPENTRY LLC
08.2017 - 10.2018
Associate of Science - International Business
Howard Community College
High School Diploma -
Oakland Mills Highschool