Erika Lugo Gomez
Fort Worth
Summary
Efficient with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
REVIVE FAMILY CARE
06.2024 - 12.2024
- Dedicated and highly capable Medical Assistant with proven expertise in patient assessment, clinical procedures, and precise EHR documentation. Known for exceptional multitasking, professionalism, and strict adherence to HIPAA standards while maintaining a calm, patient-focused approach that supports efficient workflows and elevates the overall quality of care.
- Supported patient intake by efficiently managing scheduling and documentation processes.
- Assisted in clinical procedures, ensuring adherence to safety and hygiene protocols.
Secretary
Mym Plumbing Serv.
01.2021 - 06.2024
- Office Administration: Efficiently manages day-to-day office operations, including filing, record-keeping, and correspondence.
- Scheduling & Coordination: Coordinates appointments, service calls, and staff schedules to optimize workflow and customer satisfaction.
- Customer Service: Provides professional, responsive support to clients, addressing inquiries and resolving issues promptly.
- Billing & Documentation: Assists with invoices, payments, and accurate record maintenance for projects and service calls.
- Communication: Maintains clear, professional communication with clients, vendors, and field staff.
- Multitasking & Problem-Solving: Thrives in fast-paced environments, effectively handling multiple priorities while maintaining accuracy and efficiency.
- Professionalism & Reliability: Demonstrates strong organizational skills, attention to detail, and a commitment to supporting smooth business operations
Unit Secretary
UT Southwestern
06.2020 - 12.2020
- Known for exceptional professionalism, attention to detail, and the ability to perform effectively under pressure, consistently providing seamless support to clinical staff and patients and contributing to efficient, high-quality healthcare operations.
- Highly organized and detail-oriented Unit Secretary. Skilled in patient communication, and multitasking.
- Managed electronic health records using Epic Systems, ensuring accuracy and compliance with regulations.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
Newborn Hearing Screen
MEDNAX
03.2016 - 06.2017
- Conduct newborn hearing screenings using specialized equipment to identify early signs of hearing impairment. Ensure accurate documentation, maintain testing protocols, and collaborate with healthcare professionals to support timely follow-up care.
Education
Associate Degree - Nursing
Dallas College
Dallas, Tx12-2027
Highschool Diploma - undefined
New Beginning Academy
01.2010
Skills
- HIPAA Compliance: Maintains unwavering adherence to patient privacy and confidentiality, ensuring full compliance with all healthcare regulations
- Patient Scheduling & Coordination: Expertly manages complex scheduling systems, optimizing patient flow and supporting seamless clinical operations
- Exceptional Patient Service: Delivers outstanding, empathetic, and professional care, enhancing patient satisfaction and trust
- Advanced Medical Terminology Knowledge: Applies comprehensive medical terminology expertise to ensure precise documentation and effective communication with multidisciplinary healthcare teams
- Performance Under Pressure: Excels in fast-paced, high-volume healthcare environments, consistently maintaining accuracy, efficiency, and professionalism under pressure
Certification
- BLS Certification (ACTIVE)
- ECARD CODE: 255412057905
- Expires: 2026-08
LANGUAGES
English – Fluent in written and spoken
Spanish – Fluent in written and spoken
Timeline
Medical Assistant
REVIVE FAMILY CARE
06.2024 - 12.2024
Secretary
Mym Plumbing Serv.
01.2021 - 06.2024
Unit Secretary
UT Southwestern
06.2020 - 12.2020
Newborn Hearing Screen
MEDNAX
03.2016 - 06.2017
Highschool Diploma - undefined
New Beginning Academy
Associate Degree - Nursing
Dallas College