Erika Luna
Brooklyn,NY
Summary
Dedicated Certified Medical Assistant skilled with technical, clerical and patient support. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in facilitating telehealth visits and assisting providers remotely to support patient needs and enhance care. Detailed understanding of protocols governing medical test preparation and documentation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant/Fluoroscopy Technician
Universal Pain management - Yakov Perper MD
Astoria, NY
12.2022 - 01.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Evaluated patient health concerns and provided appropriate interventions via video or telephone calls.
- Monitored vital signs, including temperature, pulse rate, blood pressure and respiration.
- Supported the social and emotional needs of geriatric patients by providing comfort measures during times of distress or agitation.
- Maintained accurate records of EMR system maintenance and upgrades(ECW, Picasso, Practice fusion, and file center)
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Created reports for management to track progress of patients.
- Researched discrepancies in lab orders and resolved issues promptly.
- Maintained accurate electronic medical records in accordance with HIPAA guidelines.
Administrative Support Associate
Naeem Chaudhry MD
Remote , NY
05.2022 - 05.2023
- Maintained records of office activities and updated databases with new information.
- Organized and distributed incoming mail, faxes, and other documents to the appropriate staff members.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Scheduled appointments and meetings as requested by supervisors.
- Assisted in data entry tasks such as entering customer orders into database system.
- Maintained accurate records of EMR system maintenance and upgrades.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Assisted Project Managers in coordinating project activities and ensuring projects are completed on time.
- Provided administrative support that includes scheduling Telehealth visits, making travel arrangements, preparing agendas, taking meeting notes and distributing minutes.
Clinical Medical Assistant Specialist
Faisal Waseem MD
Elmhurst, NY
05.2022 - 05.2023
- Performed patient intake, including taking vital signs and medical histories.
- Developed treatment plans in collaboration with physicians and other healthcare professionals
- Provided compassionate care to elderly patients in a long-term care facility.
- Utilized appropriate equipment such as wheelchairs, walkers or lifts to ensure safe transfers for elderly individuals who need assistance moving around.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
NYC Medical
Administrative assistant
Queens, NY
08.2021 - 04.2022
- Assisted physicians with patient examinations and procedures.
- Maintained patient records accurately and efficiently in accordance with HIPAA regulations.
- Responded promptly to inquiries from providers, patients and payers regarding status of prior authorization requests.
- Developed system administration scripts for automating routine tasks.
- Reviewed medical records and prepared reports summarizing patient information.
- Conducted data entry of patient demographics, insurance eligibility, and billing charges into practice management system.
Education
Bachelor of Science - Biological And Physical Sciences
York College
Queens, NY06.2022
Skills
- Patient-Focused Care
- Insurance Claims
- Quick Problem Solver
- Adaptable
- Hospice Care
- Knowledgeable in various EMR systems such as File center, practice fusion, and ECW
- Patient Scheduling
- Medical Terminology
- Data Accuracy
- Sensitive Material Management
- Advanced in technological skills
- Goal-Oriented
- HIPAA Compliance
- Medical Terminology Knowledge
- Patient Communication
- Appointment Scheduling
Affiliations
- Member, Small Bussines Association (2019- Present)
- Member, Alumni Association
- Illustrator Artist
Certification
- BLS Certification
- Certified Clinical Medical Assistant (CCMA)
- Nationally Certified Medical Assistant (NCMA)
- OSHA
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Medical Assistant/Fluoroscopy Technician
Universal Pain management - Yakov Perper MD
12.2022 - 01.2024
Administrative Support Associate
Naeem Chaudhry MD
05.2022 - 05.2023
Clinical Medical Assistant Specialist
Faisal Waseem MD
05.2022 - 05.2023
NYC Medical
Administrative assistant
08.2021 - 04.2022
Bachelor of Science - Biological And Physical Sciences
York College
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